The Haven Khao Lak

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days before the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel from 26 March 2026 until 1 October 2026 (bookings must be made before 1 September 2026).

Child Policy: Guests under 12 are not permitted and cannot be accommodated.

Compulsory New Year’s Gala Dinner: For stays on 31 December, an additional surcharge of THB5,000 per guest (12+) applies for the compulsory New Year’s Gala dinner. Payable directly to the resort.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

• Daily buffet breakfast will be served from 6.30am until 10.30am at Sundial Restaurant.
• The two-course set-menu lunch or dinner is available at Vongole Restaurant.
• Lunch is from 12pm to 2pm and dinner is from 6.30pm to 10pm.
• Two-hours free-flow drinks include select cocktails, local beer, spirits, soft drinks, bottled water, tea and coffee are available at Vongole Restaurant and Vongole Bar between 4pm to 6pm. Please note a wristband is required to redeem and guests can only order one drink per person at a time.
• Indulgence package free-flow is served from Vongole Restaurant from 11am to 10pm, Vongole Bar from 11am to 5pm, Scallop Bar from 12pm to 5pm and Angel Wing Bar from 2pm to 10pm. Please note a wristband is required to redeem and guests can only order one drink per person at a time. Drinks include select cocktails, local beer, spirits, soft drinks.
• Please note no alcohol will be served on Buddhist religious days by the Lunar calendar year and as directed by the local government on election days or any other day as directed.
• Massages can be redeemed at Aqua Spa between 10am to 6pm and must be booked in advance. Reservations can be made by contacting respa@thehavenkhaolak.com.
• The complimentary scheduled shuttle services the city centre on market days (excluding Tuesdays), departs from the hotel at 2.15pm and 4.15pm and departs the town at 4.30pm and 6.30pm, subject to change. The shuttle has limited seats and is based on first come, first served.

Return Airport Transfers Inclusions & Fine Print

• Includes: A return airport transfer, basic English-speaking driver, airport parking fee, toll fee and one bottle of water per person.
• You will be emailed an online form to book your date and time within one to two days of purchase.
• Keep an eye out for an email from luxuryescapes@icstravel.com.
• Rates are per car, one way.
• A three-passenger car can fit three pieces of luggage. A six-passenger car can fit six pieces of luggage.
• The driver will wait for a delay of up to one hour. After that point, the transfer will be considered cancelled.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

Fine Print and package inclusions are accurate at the time of purchase and not subject to change, unless updates or corrections are specifically noted in the latest Fine Print with a timestamp. Please check the Fine Print prior to departure for any updates.

Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.