Join now to view
member prices
Premium Collection
Viewed 169 times in 3 days
Kuala Lumpur, MalaysiaView on map

Shangri-La Kuala Lumpur

Five-Star Shangri-La Indulgence in the Heart of Kuala Lumpur

9.2
Shangri-La Kuala Lumpur logo

Wake up in Malaysia’s vibrant capital city in signature luxury at the five-star Shangri-La Kuala Lumpur. Perfectly located in the heart of the action, it’s all too easy to get up and embark on daily explorations, or simply spend a day resting among the fabulous facilities of this hotel. Relax by the outdoor swimming pool on a lounger, or spend a day at The Spa and treat yourself to a massage, reflexology treatment or a soothing facial. There’s an abundance of tailored family activities on offer to keep the whole clan entertained, from family yoga to arts and crafts. When it’s time to grab a bite, there are eight excellent restaurants and bars onsite to choose from, including international buffets, Cantonese fine dining and a Manhattan-style steakhouse.

Travelling with family? Upgrade to a Family Premier Suite for up to two adults and two children (11 and under) and receive exclusive Horizon Club Lounge access with its full range of privileges, plus tailored family activities to keep the whole family entertained.

Viewed 169 times in 3 days
1 to 30 Nights packages available
Sign up and save up to 22% on this hotel
Join over 8 million global members to unlock our amazing deals & benefits!
More inclusions: Drinks, dining, transfers & more
More options: 1,000s of hotels, tours & flights
More expertise: 24/7 customer service, worldwide
4.7/5
(3K reviews)
Trustpilot
4.8/5
(10K reviews)
Other ways to log in
By continuing, you agree to our Terms & Conditions and Privacy Policy, and to subscribe to marketing communications for offers, alerts and services.
Location

Shangri-La Kuala Lumpur
11, Jln Sultan Ismail, Kuala Lumpur, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Shangri-La Kuala Lumpur is located in the heart of the city with main sights, including the Petronas Towers and Bukit Bintang shopping and entertaining district, all within a five-minute drive. The hotel is located approximately a one-hour drive from Kuala Lumpur International Airport (KUL). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Fine Print

Taxes & fees:
  • Government tax of MYR10 per room, per night is not included and must be paid directly to the hotel upon checkout.
  • Local government fee of MYR3 per room, per night is not included and must be paid directly to the hotel upon checkout for stays from 1 July 2022.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please Note: The following applies to select packages only

  • Complimentary drink per adult, per stay, excludes drinks from room’s minibar.
  • Room Upgrades: Upgrades for 2+ nights are strictly subject to availability and cannot be guaranteed. Upgrade does not apply for Executive Room, Family Executive King, Family Premier Suite or Premier Selection Suite.
  • For rates where early check-in and late checkout are not included, they may be requested for a surcharge by contacting reservations.sls@shangri-la.com.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

9.2
Exceptional
Reviews from Google
M. W.
Reviewed 26 Sep 2025
10
I’ve stayed at Shangri-La Hotel KL twice now, and it has always been a wonderful experience. The ambience is elegant and welcoming, making the stay very comfortable from the moment you step in. The hospitality here truly stands out — the staff are warm, attentive, and always ready to help. A special mention goes to Akram from housekeeping, who did an excellent job. He was polite, friendly, and ensured the room was perfectly maintained throughout my stay. His professionalism and kindness made the experience even better. Overall, Shangri-La KL continues to impress me with its great service and atmosphere. Definitely one of my top choices in Kuala Lumpur!
Recommends this hotel
10
Ridwan N.
Reviewed 20 Sep 2025
10
I recently stayed her myself on a solo vacation to Malaysia and it was an incredible stay, The room was massive and immaculate with it being cleaned regularly and also for someone like me in London who never tried Malaysian food before the food at the lemon garden was amazing with so many different varieties of foods to choose from in the buffet. As well as staff being quick and attentive especially near the end of my trip where I caught a stomach bug and had to request room service often due to not having the strength to leave my room. Overall fantastic hotel and definitely would stay again.
Recommends this hotel
10
Dixon C.
Reviewed 28 Aug 2025
10
We had a truly lovely stay at Shangri-La Kuala Lumpur. This trip was a special anniversary celebration and a short holiday with our 5-year-old son, and the hotel made it memorable from start to finish. We were pleasantly surprised with a room upgrade, a beautiful in-room anniversary decoration, and some sweets for our son, which he absolutely loved! The room was spacious and comfortable for all three of us, and the extra bed arrangement for our son was a thoughtful touch. The breakfast spread was excellent, great variety and delicious as always. The service throughout our stay was top-notch, warm and attentive, just what you'd expect from Shangri-La. There was a small issue with the entrance light not turning off on the first night (which bothered me a bit as I usually sleep in complete darkness), but it was quickly fixed by the maintenance team the next day. Problem solved! The only thing we found slightly disappointing was that kids’ activities and fish feeding are only available on weekends, which our son had been looking forward to. But we understand and will definitely try to return on a weekend next time. Special thanks to Ms. Xiinweii and the whole team for making our stay so welcoming and personal. Shangri-La KL continues to impress, and we’ll surely be back again!
Recommends this hotel
10
saroma.
Reviewed 27 Sep 2025
8.0
The staff were very friendly and always welcomed us with a smile. The room felt a little plain for the price, but it was quiet and we were able to stay comfortably. Breakfast was delicious, but it was quite crowded and a bit difficult to get food. I would recommend going early. The location is excellent, with many stations and sightseeing spots nearby.
Recommends this hotel
8.0
Reviews: 1-4 of 4
Related Travel