Shangri-La Chiang Mai

Nestled within the city centre, the Shangri-La Chiang Mai delivers five-star luxury and spectacular views overlooking the stunning vistas of Northern Thailand’s mountain ranges. The resort is approximately a 15-minute drive from Chiang Mai International Airport (CNX). One-way airport transfers are included in select packages. Contact Shangri-La Chiang Mai prior to arrival to arrange.

Need flights? Australian customers can now purchase flights with or without accommodation packages. We are working hard to launch this functionality in other markets. For now, our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Valid for travel from 1 April 2022 until 31 October 2023 (bookings must be made before 31 August 2023).

Blackout Dates Apply. Dates are identified in the Booking Calendar.

Surcharge: A non-refundable surcharge per room, per night, applies for certain dates and is payable at the time of booking. Dates and prices are identified in the Booking Calendar.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details.

Check Availability: To confirm your dates of stay at purchase, click on ‘Check Availability’ and select your preferred package. Use the calendar to browse and select available dates. Dates with a surcharge are identified.

Buy Now, Choose Dates Later: If you want to secure this offer and don’t know when you want to travel please select ‘Buy Now, Choose Dates Later’. This will secure your package and give you the flexibility to choose your travel dates — within the book by and validity period and subject to availability. To select dates post purchase, simply select ‘My Escapes’ under the ‘My Account’ tab and follow the prompts.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings and flights) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date.

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Covid-19 Related Cancellations: If you can’t travel as a direct result of border closures or Government-imposed travel restrictions that directly impact your booking, Scoopon will do our best to assist you with a date change or provide you with a Scoopon credit towards future travel for any Limited Time Lux Exclusive accommodation, tour or cruise package, less any unrecoverable costs. Additional charges for date changes that result in a higher value will be charged to your account. Credit must be used within 12 months of issue date. After this time bookings are non-refundable except in accordance with our Refund Policy.

Please note this does not apply to flights booked with Scoopon. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Please Note:

• Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
• Please note that the China Kitchen restaurant and Dhala Pool Bar temporarily closed.
• Horizon Club lounge: Horizon Club lounge access is available from 7am-10pm daily. Dress code is relaxed, smart casual.
• Spa: Massages must be pre-booked at least one day in advance. Choice of massage is either a Thai, Aroma, or Signature Lanna massage.
• Transfers: A one-way transfer is available for select packages for up to three adults or two adults and two children (under 12) with luggage. More than the maximum passengers will incur surcharges (requires an additional car). Please enquire for more information and costing. Airport transfers must be booked at least seven days in advance of arrival. Bookings can be made by emailing your flight information to reservations.slcm@shangri-la.com.

Test & Go: Covers all Thailand destinations. If travelling outside of Sandbox area, then apply for Thailand Pass under Test & Go program. You must quarantine the first night to wait for your negative RT-PCR test, then you are free to go anywhere in Thailand. Find out more here.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.