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Cairns, Queensland • View on map

Crystalbrook Riley

Cairns Esplanade Oasis with Lagoon-Style Pool & City's Highest Rooftop Bar

8.8
Excellent
From online reviews
Crystalbrook Riley logo

Experience the tropical allure of Cairns from the luxury of the five-star Riley by Crystalbrook Collection. Ideally located on the Esplanade, the hotel is just a short stroll from the vibrant dining and shopping precinct. Savour innovative flavours at Paper Crane or enjoy a cocktail at Rocco, Cairns’ highest rooftop bar. Explore the nearby Great Barrier Reef and Daintree Rainforest, or simply relax by the spectacular lagoon pool.

Viewed 102 times in 3 days
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Location

Crystalbrook Riley
131–141 Esplanade Cairns, Queensland 4870, Australia

Riley by Crystalbrook Collection is located on the glittering Cairns Esplanade, moments from the Reef Fleet Terminal and Cairns’ renowned night markets. At this slick, five-star property, you’ll be perfectly positioned to discover the Cairns Aquarium and the UNESCO World Heritage-listed Great Barrier Reef. The hotel is approximately a 10-minute drive from Cairns Airport (CNS). Transfers are not included in your package. Please plan accordingly.

Want to know more about Cairns? Our insider travel guide includes handpicked places to eat and drink, the best activities in the area and special experiences to make your trip memorable.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

  • Calypso Club
  • Rocco rooftop bar
  • Paper Crane restaurant
  • Eléme Day Spa
  • Outdoor pool
  • Bicycles
  • Parking
  • Wi-Fi
  • Check-in: 2pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

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Reviews

8.8
Excellent
Reviews from Google
Jess R.
Reviewed 16 Aug 2025
10
We stayed at The Riley last month for our anniversary and had the most fabulous staycation! From the moment we arrived, the staff were so warm and welcoming, and they really went above and beyond with some super thoughtful little touches to make our anniversary extra special. The hotel itself is stunning. We stayed in a panoramic room which was absolutely breathtaking. Waking up to a view like that, right from the bed, was unforgettable. The bathroom was another highlight, featuring its own incredible outlook (with the option of electric curtains for privacy). We also loved the fantastic location, perfect for enjoying Cairns, and the fact that they offer Crystalbrook discounts across their three local hotels bars and restaurants was a great bonus. The mini bar was well-stocked, and everything about the room felt luxurious yet comfortable. Highly recommend The Riley if you’re after a romantic getaway, a special occasion, or just a little slice of paradise in Cairns. We’ll definitely be back!
Recommends this hotel
10
Derek V.
Reviewed 14 Aug 2025
10
Highly recommended. Awesome pool. Staff are friendly and accommodating. Rooms are nice and well presented. We booked a pool view room and ended up with more ocean view than pool 😍 Great place for our 10 year anniversary which was acknowledged with a couple of free drinks from the hotel. Have stayed at a few Crystalbrooks and recommend them.
Recommends this hotel
10
Hayley W.
Reviewed 30 Aug 2025
8.0
Love this resort and great location. Pool area is beautiful but unfortunately people are greedy and reserve pool chairs leaving no where to sit for people that are actually swimming. Staff can’t seem to manage the situation effectively- please you need a permanent pool attendant that gives out towels and allocates chairs to those that want to use them then and there to prevent the annoying inconsiderate selfish people that put their sunglasses on the chairs and then come back three hours later. It’s unfortunate it has to be this way but people can’t manage themselves the hotel staff need to step up and do it to make a good and fair experience for all. I don’t want to pay nearly 1k a night to lay on the ground next to a pool.
Recommends this hotel
8.0
Anne O.
Reviewed 17 Aug 2025
8.0
We stayed at this property for 7 nights and chose it because it was just a little bit out of town, and therefore a little bit quieter. It is a beautiful property, well appointed, well designed swimming pools (even if a bit on the cold side). The staff were friendly and helpful. There are a few things that stopped it from being excellent! When you offer daily housekeeping, you have the expectation that the room will be serviced daily, and that a reasonable time of the day! During our day we only got 2 daily services, one quick tidy and the rest of the time we just asked for towels! This is because by the time they got to our room we had returned from our day activity and all we wanted to do was relax in our room. Even when we rang reception and asked is the room going to be serviced as we wanted to relax , they said yes someone will be there “soon”… we waited for over an hour and no one turned up! So we went to the hallway, asked housekeeping for some towels… and then put our do not disturb on the door! I don’t think I’ve ever been to a five star property where housekeeping is still servicing rooms at 4pm. The only other negative is that the fridge in the room is very small with no freezer for ice. Being in Cairns where you want to enjoy a cold drink, you really need ice - calling down for a bucket of ice was hit or miss… we tried to time our calls outside of busy times - some days they turned up, and some days they didn’t! The room was well designed, bed was very comfortable, loved they had two types of shower options - either rain shower or handheld! A nice selection of teas were provided, along with a coffee machine. Overall, our stay was very good - we would stay there again!
Recommends this hotel
8.0
Reviews: 1-4 of 4
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