Five-Star Relais & Châteaux Property in the Heart of Florence with Michelin-Starred Restaurant, Florence, Italy

Call us 24 hours, 7 days

This offer has
SOLD OUT

Premium Collection

Experience the epitome of Italian elegance with an unforgettable stay at Relais Santa Croce by Baglioni Hotels — a Relais & Châteaux and The Leading Hotels of the World property, moments from Florence’s most iconic landmarks.

Framed by a noble 18th-century palazzo, this five-star hotel places first-class facilities at your fingertips. Step through the historic facade and sip signature Italian tipples at the award-winning onsite winery, then indulge in delicious cuisine across your choice of exceptional restaurants including one of Italy’s most famed eateries — Enoteca Pinchiorri — home to three Michelin stars. Wander onto the charming Florentine streets and explore a world of gourmet indulgence, from truffle hunts to wine tastings, and admire historic icons including the breathtaking Basilica of Santa Croce, the largest Franciscan church in the world, a less than five-minute stroll from your doorstep.

Suite Upgrade: Elevate your Italian experience by upgrading to the luxurious Junior Suite and enjoy sweeping views across the beautiful Basilica di Santa Croce.

1 to 30 Nights packages available

Join over 8 million global members to unlock our amazing deals & benefits!

More inclusions: Drinks, dining, transfers & more

More options: 1,000s of hotels, tours & flights

More expertise: 24/7 customer service, worldwide

4.7/5

(3K reviews)

Trustpilot

4.8/5

(10K reviews)

Location

Relais Santa Croce by Baglioni Hotels

Via Ghibellina 87, Firenze, FI 50122 , Italy

Relais Santa Croce by Baglioni Hotels is located in the historic heart of Florence, Italy, just a few minutes’ walk from the breathtaking Basilica of Santa Croce. Surrounded by gourmet restaurants and striking Rennaissance architecture, this luxurious hotel places you central to the city’s top attractions.

The hotel is located approximately a 30-minute drive from Florence Airport (FLR). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Two restaurants
Bar and winery
Parking
Wi-Fi
Pet friendly
Check-in: 2pm / Checkout: 10am

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Please Note:

Early check-in and late checkout are subject to availability.
Room Upgrades: Upgrades are strictly subject to availability and cannot be guaranteed.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

9.4

Exceptional

Reviews from Google

Teresa M.

Reviewed 13 Aug 2025

I had a truly pleasant stay at Palazzo Firenze. The staff was friendly, attentive, and professional from the very first moment: always available with a smile, ready to make every detail perfect. Special praise goes to the restaurant: a welcoming atmosphere and refined cuisine. I had the pleasure of tasting a fragrant and flavorful Apulian focaccia, truly delicious—simple yet carefully prepared. A place where you feel welcome, ideal for both a relaxing weekend and a gourmet break.

Recommends this hotel

Harry S.

Reviewed 16 Oct 2024

Perfect. Elegant understated luxury. Visually gorgeous. Boutique. Authentic Florentine vibe. Service impeccable—I felt totally cared for but never intruded upon. Wonderful central location. Fairly priced for the quality. I loved my room. Good air conditioning and plumbing. Wonderful view of the Duomo. The staff were consistently warm and authentic. Never fake or annoying. Great food! This is an all time favorite for me now. Grateful I chose to stay here.

Recommends this hotel

Alan H.

Reviewed 15 Jun 2025

8.0

This was a very pleasant hotel found through Costco Travel. The room was large and pillows soft, the bed was a bit too firm for our taste, and it was frustrating that removing the room key turned off the power (turning off everything e.g chargers and AC whenever we left, not the best setup during heatwave but similar to other hotel setups). Every staff member we interacted with was cordial and helpful often speaking better English than myself and they did not grimace too obviously at my butchered Italian. Jokes aside they provided helpful recommendations for the area and made for an enjoyable stay. The location was just over a kilometer from the train station (an easy 25 minute walk), and otherwise located in the heart of all the tourist-centric attractions.

Recommends this hotel

8.0

Zaheer S.

Reviewed 16 Jan 2025

2.0

I stayed at The Palazzo Firenze by Baglioni hotels and resort for a family summer vacation, as an international visitor I hoped that this would be the start of an amazing vacation with my family but instead, it was a nightmare. I checked into the hotel and was given my room information (we reserved a family junior suite which I paid over $10,000 US for). We tried to settle in and began to notice concerns with the cleanliness of the space. Our suite had two bathrooms, when we went to take a shower, one of the showers didn’t work at all, we informed the hotel and they said that there wasn’t anyone on site to repair it. Unacceptable, but there wasn’t anything I could do about it. Went to use the second bathroom and the shower head was extremely dirty (when wiped with the washcloth, it looked like brown and black soot was on it). Looking up to clean the shower head, you noticed mold on the ceiling. Along with the mold, it looked as if there was a leak that dripped down that corner of the ceiling (which explains the mold problem). The walls were dirty in the bathroom, there was a draining issue in the stand up shower… there were visible marks of a bar of soap and film marks on the edge of the tub. A used tag was on the tub ledge, there was a hole in the wall and the floor had visible debris as if it hadn’t been swept. Thank goodness I booked with a travel company who was able to get me and my family moved to a different location immediately. If not my family and I would have wasted thousands of dollars for a service that didn’t live up to their reputation. I do not recommend anyone to book in this location January 16, 2025 (in response to the owner's comments) First and foremost, let me address your statement regarding my not paying you for the night. As you stated, I booked my stay through a third party, which is why I paid them and they provided you with payment. Secondly, your statement claiming that I was offered the option to move to a bigger suite is false. This incident occurred around 2 am when things were brought to your attention, and as previously stated, I am traveling with two children. I was informed that there were no available rooms, which is why I reached out to my booking company. My booking company was provided with real-time photos of the conditions and was also informed that your facility advised my family that there were no rooms available. Yes, we stayed in the room for the evening because as a parent, how could I in good conscious force my small children to stay up later than 2 am, have them packed their things back up in a rush, and relocate anywhere? Why would I put my children through sleep deprivation and added stress? I let them sleep and relocated in the morning per the instructions of my booking company. Your foul attempt at avoiding accountability while defaming my character is the exact reason why my review is needed.

Does not recommend this hotel

2.0

Reviews: 1-4 of 4

Related Travel