Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn’t offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guest must contact the property in advance for details of the operating activities and facilities onsite. Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Optional

• Fee for buffet breakfast: approximately AUD 50 per person
• Rollaway bed fee: AUD 60 per night
• Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

On bay

By ocean

Cashless transactions are available

Professional property host/manager

• Kids stay and eat free: Children 12 years and under can enjoy free meals for the duration of your stay when dining with a parent at Pool Terrace and ordering from the kids’ menu. Participating restaurants may be subject to change.
• Please contact the property to arrange arrival and departure transfers from the airport or marina.
• Planned maintenance: Please note that upgrade works for the balcony balustrades will be undertaken from 3 March to 13 December 2025. Guests may expect intermittent construction noise on Mondays, Tuesdays and Fridays between the hours of 8.30am–4.30pm. The hotel will take every step to minimise disruptions to guests’ experience.
• Planned maintenance: To support the rejuvenation of the Hamilton Island Resort Centre, from June 2025 Sails Restaurant and Pool will close temporarily. Improvement works have just begun, with the refreshed space due to open in early December 2025. The Resort Centre Pool and Sails Bar will remain open for takeaway food and drinks (there will be some seating available for guests who wish to dine in), however during this time, these locations will experience some construction noise during working hours. Guests will continue to have access to hotel pools (if applicable), as well as the Bougainvillea Pool, open to all guests and located near the Hamilton Island Resort Centre. For snacks and drinks close by, the Beach Pavilion Kiosk is open daily.
  • Two new dining options are available for lunch: From 18 June, coca chu will open for lunch Monday to Saturday, 12pm–2.30pm, offering hawker-style Southeast Asian food in a vibrant beachside setting. Catseye Pool Club, the signature restaurant at our new boutique hotel, The Sundays, is now open for lunch, offering relaxed island-style dining with sweeping views over Catseye Bay.

Know Before You Go

• Children 12 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update Monday 6 January 2025, 12.05pm AEDT: Planned maintenance details added to Fine Print.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

• LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
• Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
• Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
• Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
• LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.