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Location

Pullman Reef Hotel Casino
35-41 Wharf Street PO Box 7320 PO Box 7320, Cairns, Queensland 4870, Australia

The five-star Pullman Reef Hotel Casino is just moments from Reef Fleet Terminal and the vibrant Esplanade boardwalk, where you’ll find some of Cairns’ best restaurants, bars and markets. Cairns is the launchpad to the UNESCO World Heritage-listed Great Barrier Reef and the ancient splendour of the Daintree Rainforest.

This hotel is located an approximately 15-minute drive from Cairns Airport (CNS). Airport transfers are not included in your package; please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Things to know

Check-in
2pm
Check-out by
11am
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

General

Parking height restrictions apply

By ocean

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Ecotourism Australia Sustainable Tourism

Policies

Know Before You Go

  • Pool access available from 6:30 AM to 10:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

Update 27 August 2024, 3.40pm AEST; Headline and onsite facilities updated.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in
2pm
Check-out by
11am

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Parking height restrictions apply

By ocean

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Ecotourism Australia Sustainable Tourism

Know Before You Go

  • Pool access available from 6:30 AM to 10:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update 27 August 2024, 3.40pm AEST; Headline and onsite facilities updated.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.4

Exceptional
763 reviews
98% recommend this hotel
Exceptional:
9.0+
652
Good:
7.0-9.0
84
Okay:
5.0-7.0
10
Poor:
3.0-5.0
8
Terrible:
1.0-3.0
9

9.3

/10
Value

9.3

/10
Value

9.1

/10
Facilities

9.1

/10
Facilities

9.4

/10
Staff

9.4

/10
Staff

9.4

/10
Location

9.4

/10
Location
9.4
Exceptional
763 reviews
Exceptional:
9.0+
652
Good:
7.0-9.0
84
Okay:
5.0-7.0
10
Poor:
3.0-5.0
8
Terrible:
1.0-3.0
9

9.3

/10
Value

9.3

/10
Value

9.1

/10
Facilities

9.1

/10
Facilities

9.4

/10
Staff

9.4

/10
Staff

9.4

/10
Location

9.4

/10
Location
98% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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