Pendry Natirar

Mother's Day weekend getaway. Extraordinary service. Breathtaking grounds. Outstanding food. Amenities galore. If you need to get away from the crowds and just need a relaxing setting, there's no better place to go.

We only stayed for one night since we are visiting friends in the town. Their customer service is beyond my expectations compared to other luxury brand hotels. Room upgrade, welcome gift and sweets when we entered the room.my room was spotless clean and we enjoyed it very much.In-room dining was fast and the food was delicious. Breakfast was great as well. The server prepared coloring book for my toddler. We are definitely coming back. Hands down the BEST hotel!

Absolutely stellar! I stayed here for a wedding that I was working as a babysitter for the wedding party’s kids. The hotel is in a quiet spot. The rooms are gorgeous and charming. All of the rooms I was in were different which was cool. Above all the staff was absolutely amazing. Aiden in particular at the front desk was so kind and helpful on numerous occasions. He helped me with my room key, put out room service order in with the kids very particular orders, and even made sure the kitchen had everything. Everyone was so professional, kind, and helpful. There was one staff member who was standoffish but he was still fine. The grounds are gorgeous! I’m very excited to come back and stay to enjoy everything.

I booked a suite on the weekend in February to celebrate my husband’s birthday. Overall I thought the staff was very kind and the rooms were really clean and comfortable! They even got balloons for my husband that were placed in the room before we got there along with a small cake, which I really appreciated. You can tell they put a lot of effort into the design of the hotel and the valet service was also great. The only gripe I have with the hotel is the room service. We ordered a meal to the room, and an hour later noticed it didn’t arrive. We called the front desk to ask about it and they realized the order was never actually placed and they re-ordered the food for us. It took another hour for the order to arrive, so by the time we ate our meal it was close to 9-9:30pm with all of the delays. I’m not a very pesky guest but since it was my husbands birthday it was definitely not ideal to experience that. I also noticed that the hotel room didn’t have slippers in the room and we had to call to ask for them, not sure if that is normal or they just forgot to include them in the room but seemed strange for a luxury hotel. Overall, I was pretty annoyed I had to call the front desk 3-4 times that night because I felt like I was bugging everyone to just receive my meal. I will definitely come back one day, just waiting for the kinks with the service to be sorted out since it is a newer hotel.