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Pan Pacific Serviced Suites Orchard, Singapore

Five-Star Elegant Singapore Escape in Heart of Orchard Road

9.2
Pan Pacific Serviced Suites Orchard, Singapore logo

Explore Singapore’s bustling Orchard Road like a local with a stay at the inner-city sanctuary of Pan Pacific Serviced Suites Orchard. Spring into the dazzling shopping precinct of Orchard Road and spend balmy nights discovering world-class dining aplenty, all a short stroll away. Cool off by taking a dip in the shimmering outdoor pool for a serene moment or head to Bedrock Bar and Grill for an unforgettable gastronomical feast offering a festival of flavour from across the world.

6 to 35 Nights packages available
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Location

Pan Pacific Serviced Suites Orchard, Singapore
96 Somerset Road, Singapore 238163, Singapore

Pan Pacific Serviced Suites Orchard is perfectly positioned close to Singapore’s glamarous Orchard Road, home to a myriad of upscale boutiques, shopping and fine dining destinations and is conveniently located next to Somerset MRT Station, allowing you to explore the surrounding areas with ease. The hotel is approximately a 25-minute drive from Singapore Changi Airport (SIN). Transfers are not included in your stay, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Fine Print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

9.2
Exceptional
Reviews from Google
vivian
Reviewed 29 Oct 2025
10
checking out from this wonderful hotel today. very helpful and lovely staff, albeit may be biased because they said i looked younger than i actually was heh :") appreciated that the breakfast starts at 6am in the morning (esp for travellers who are severely jetlagged like myself). the hotel is at a very convenient location if you want to explore around singapore, but it's also comfy/spacious if you just wanted to stay horizontal and relax in the room 🙂‍↕️
Recommends this hotel
10
George Y.
Reviewed 23 Oct 2025
10
nice location and good room service with an amazing breakfast lounge, also the gym was good
Recommends this hotel
10
Lee X.
Reviewed 08 Oct 2025
4.0
I stayed here for a biz trip in Sept 2025 and everything was fine, except for the billing which is an ongoing nightmare. The room was booked through GHA Discovery. They deducted my Mastercard twice for S$2000 (S$1000 each) on 11 Sept, and refunded me $1000. As I had intended to use my Amex to pay for the room, I asked to refund the MC fully and charge my Amex. The room charge was eventually charged to the Amex but to this date, I am still owed S$1000, which is no small amount and they are still investigating - I am not sure to what end this is for, as it's clear that it was a wrong charge. Also, it is slightly disturbing that an established brand and property can't get simple financial administrative processes correct.
Does not recommend this hotel
4.0
Martin P.
Reviewed 13 Oct 2025
2.0
This hotel should be avoided by all means. What I experienced was far from a 5-star standard — more like a 2-star construction site disguised as a luxury hotel. Upon arrival after an 18-hour flight, I was given a room on the 3rd floor, only to discover that it directly faces a massive ongoing construction site. The room was dark, cheaply equipped, and literally trembling from the unbearable construction noise. The entrance door opens to an open-air atrium that amplifies every sound — there is zero sound insulation, so whether the door is open or closed makes absolutely no difference. Any room below the 10th floor should not even be categorized as 5-star — it does not meet basic comfort standards. To make matters worse, the hotel charged my credit card 1,000 SGD as a deposit, even though the full room cost was covered by my membership program balance (which was confirmed in writing before my arrival). At check-in, I was charged yet another 200 SGD deposit, and was assured both amounts would be reversed immediately. A week later, after full payment had been made through the membership program and checkout completed, no refund appeared. When I contacted reception, I was told refunds are processed only the next day when accounting opens. Four days later, still nothing — and I finally received an email stating it would take up to four weeks for “internal approvals” before even initiating the refund! This is unacceptable and feels like a deliberate scam. After staying in numerous hotels in Singapore over the years, I have never experienced such unprofessional and deceptive practices. I will be filing a complaint with the authorities and strongly advise other travelers to stay away from this property. There are many far more professional and honest hotels in Singapore — this one is absolutely not worth the risk.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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