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Pan Pacific Hanoi

Five-Star Vietnam Escape in the Heart of Hanoi

9.0
Pan Pacific Hanoi logo

Discover Hanoi’s storied history, enviable food scene, and show-stopping vistas from your base at this luxurious Pan Pacific hotel, offering panoramic views of West Lake and the city skyline.

When you aren’t exploring the lantern-lit alleys of the Old Quarter, just 10 minutes away, unwind with signature treatments at the spa, head to the 20th floor to sip delectable cocktails at the Summit Bar, dine across four elegant bars and restaurants, or rejuvenate at the hotel’s glass-domed indoor pool.

Relish in five-star luxury and unparalleled comforts at Pan Pacific Hanoi, a tranquil paradise in the heart of Vietnam’s vibrant capital city, Hanoi. After exciting days spent exploring ancient attractions and contemporary dining, rejuvenate at the hotel’s shimmering pool, fully equipped fitness centre and relaxing spa.

1 to 30 Nights packages available
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Location

Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh, Hanoi 10000, Vietnam

Ideally located in one of Vietnam’s most enigmatic cities, Pan Pacific Hanoi boasts views of the West Lake, Red River and bustling metropolis. Hanoi Railway Station can be reached in 15-minutes by car while the charming Old Quarter – harbouring a range of stores, cafes and vibrant architecture – is just a 30-minute stroll away. The hotel is located approximately a 30-minute drive from Nội Bài International Airport (HAN). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

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Reviews

9.0
Exceptional
Reviews from Google
Wei T.
Reviewed 21 Aug 2025
10
Pan Pacific Hanoi was legit one of the best hotel experiences for our family trip! The lobby was super chill, and the front office staff were so nice right when we walked in, handing us cool drinks that were awesome after a long flight. The rooms were clean, big, and had comfy beds plus fast Wi-Fi, which was a total win for me. The staff were dope, giving us ideas for cool Hanoi spots like street food places. Thank you for having me!
Recommends this hotel
10
Kym I.
Reviewed 12 Aug 2025
10
Elegant Stay with Stunning Views and Exceptional Service Pan Pacific Hanoi exceeded all expectations! From the moment I arrived, the staff made me feel welcome with warm, professional service. The location is ideal—peaceful yet close enough to the Old Quarter for easy access to Hanoi’s vibrant culture. My room had breathtaking views of West Lake and the Red River, and was impeccably clean and thoughtfully designed. The bed was incredibly comfortable, and the bathroom felt luxurious with a deep soaking tub and premium amenities. The Pacific Club Lounge was a standout—quiet, stylish, and stocked with delicious evening canapés and drinks. The rooftop bar offered panoramic views and a relaxed vibe, perfect for winding down after a day of exploring. The indoor pool and gym were well-maintained and added to the overall comfort of the stay. Whether you're visiting Hanoi for business or leisure, Pan Pacific delivers a serene, upscale experience with thoughtful touches throughout. Highly recommend!
Recommends this hotel
10
Harshit R.
Reviewed 29 Jul 2025
10
Had a great stay here. The view from the room was insane . you can see West Lake , and it looks even better at sunset. Room was comfy, staff was polite, no complaints. But the real star? The rooftop bar. You have to go. Amazing vibes, killer views, and perfect for a drink in the evening. Not too crowded either.
Recommends this hotel
10
Tam B.
Reviewed 18 May 2025
10
I had the pleasure of attending an event at the Pan Pacific Hanoi, and I must say, the experience was truly impressive. From the moment I arrived, the hospitality was top-notch. The hotel itself is stunning, with elegant interiors and a warm, welcoming atmosphere. The staff were incredibly attentive and professional, always ready to assist with a smile. Every interaction I had with the team—from the front desk to the event support—was smooth and pleasant. The event space was beautifully arranged, with excellent sound and lighting systems. The food and refreshments served during the event were delicious and well-presented. What stood out most was the genuine care and attention from the staff, making the whole experience feel seamless and comfortable. Pan Pacific Hanoi lives up to its 5-star reputation, and I’d highly recommend it to anyone visiting the city or looking for a high-class venue for events. Thank you to the amazing team for such a memorable time!
Recommends this hotel
10
Reviews: 1-4 of 4
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