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Townsville, QueenslandView on map

Oaks Townsville Gateway Suites

Contemporary Townsville Escape with Infinity Pool & Jacuzzi

Oaks Townsville Gateway Suites logo

Run away to Tropical North Queensland with a stay at Oaks Townsville Gateway Suites. Perfectly positioned to explore Townsville’s vibrant dining scene, this contemporary retreat offers easy access to the iconic Great Barrier Reef and Magnetic Island. Savour the culinary delights of Palmer Street, just a short stroll away, before returning to your room or apartment to admire the stunning city and marina views, or taking a scenic dip in the elevated infinity pool.

1 to 30 Nights packages available
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Location

Oaks Townsville Gateway Suites
2 Dibbs Street, Townsville City, Queensland, 4810, Australia

Oaks Townsville Gateway Suites is located in the heart of Townsville, with the Reef HQ Aquarium and the Magnetic Island Ferry Terminal within a 10-minute walk. The Strand, a vibrant beachfront promenade, is a short five-minute drive away. The hotel is approximately a 35-minute drive from Townsville Airport (TSV). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

See full booking terms and conditions.

Updated 17 June 2024, 11.16 am AEDT: Please note that Townsville City Council is currently performing roadworks which causes a detour to the hotel lobby and car park. Kindly follow the detour towards McIlwraith St, turn left into Plume St, then left into Palmer St, and Right into Dibbs Street. This temporary road closure is estimated till 26th July 2024. We apologise for any inconvenience.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please Note:

  • Best Flexible Rate and Advance Purchase Rate packages include daily housekeeping. Long stays include weekly housekeeping. All other rate packages do not include housekeeping (departure clean only).
  • Reception hours are between 7am and 9:30pm, seven days a week. For after-hours check-in, please contact the hotel prior to arrival.
  • A non-refundable 1.5% service charge applies to all credit card transactions made at the property.
  • A valid photo ID and a credit card pre-authorisation of A$1 will be required upon check-in.
  • Guests must be 18 years of age and above in order to check in. All guests under the age of 18 must be accompanied by a parent or official guardian.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

8.2
Very Good
Reviews from Google
Joanne C.
Reviewed 30 Sep 2025
10
Just had the best stay in room 308A. Hubby and I stayed 5 nights. Everything we needed and great reception staff, had room tidied multiple times, pool was great, great location. We will be back.
Recommends this hotel
10
Paula
Reviewed 30 Jul 2025
10
Fantastic Hotel with Great Facilities and Views! We had a wonderful stay! The staff were incredibly friendly and helpful, always making us feel welcome. The hotel is in a perfect central location with a stunning view that made every moment special. The pool and gym are well-maintained and a great bonus for relaxing or staying active. Our apartment was spacious, clean, and beautifully designed. We’d definitely come back!
Recommends this hotel
10
Koobs
Reviewed 01 May 2025
8.0
Great Outlook, great rooms, clean and up to date at a great price. Front desk service was fantastic, Room service could be better, bins and towels, emptied and replaced was irregular and intermittant. However front of house staff corrected the towels issue without delay. EDIT - We left a dress in the room by accident, it was located by room service, we contacted the front desk staff who were very accommodating and sent the dress back to us. Many thanks you have a great team. Will be back.
Recommends this hotel
8.0
K H.
Reviewed 25 Sep 2025
2.0
The oaks is usually an average 4 star apartment but this particular apartment is beyond filthy. Checking in and seeing the state of the room was such a disappointment. The bathroom in particular was revolving filled with mould and hair. The ceiling in the bedroom also covered in mould, very dusty and cobwebs. The fridge and freezer were dirty. There was a mop provided in the laundry that I was going to clean the floors with but it was also dirty and covered in hair. This is by far the most unhygienic place I have ever found myself in.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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