Novotel Surfers Paradise is located near the iconic Cavill Avenue and the famous Esplanade. With a tram stop on the hotel’s doorstep, discovering the Gold Coast is effortless. The hotel is located approximately a 45-minute drive from Gold Coast Airport (OOL). Airport transfers are not included in your package, please plan accordingly.
Want to know more about the Gold Coast? Our insider travel guide includes handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.
Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Optional
- Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
- Covered self parking fee: AUD 27 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Beach nearby
No rollaway/extra beds available
Parking height restrictions apply
By ocean
LGBTQIA+ friendly
Essential workers only - NO
Contactless check-in is available
Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
Ecotourism Australia Sustainable Tourism
Know Before You Go
- This property’s policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Update 10 February 2026, 9am AEDT: The Novotel Surfers Paradise is undergoing an enhancement to the facade from 10 February to 17 September 2026. While the works are undertaken the pool and spa opening hours are adjusted as follows:
- Weekdays: 4pm to 10pm
- Weekends, Queensland school holidays, and public holidays: open all day
See full booking terms and conditions.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Optional
- Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
- Covered self parking fee: AUD 27 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Beach nearby
No rollaway/extra beds available
Parking height restrictions apply
By ocean
LGBTQIA+ friendly
Essential workers only - NO
Contactless check-in is available
Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
Ecotourism Australia Sustainable Tourism
Know Before You Go
- This property’s policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Up to 2 children 16 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions
Update 10 February 2026, 9am AEDT: The Novotel Surfers Paradise is undergoing an enhancement to the facade from 10 February to 17 September 2026. While the works are undertaken the pool and spa opening hours are adjusted as follows:
- Weekdays: 4pm to 10pm
- Weekends, Queensland school holidays, and public holidays: open all day
See full booking terms and conditions.
Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.
Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.
*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.
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