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Location

Novotel Rotorua Lakeside
Lake End, Tutanekai Street, Rotorua 3010, New Zealand

Set right by Lake Rotorua, the Novotel Rotorua Lakeside is your gateway to adventure. Take a stroll among the towering giants of the Redwoods Treewalk, an elevated walkway through Rotorua’s dense forest canopy, or try your hand at zorbing at ZORB Rotorua, the ultimate downhill thrill inside a giant inflatable ball. The hotel is located approximately a 15-minute drive from Rotorua Airport (ROT) and a 2.5-hour drive from Auckland Airport (ACK). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Things to know

Check-in
2pm
Check-out by
11am
Check-in instructions

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some geothermal energy
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Fees

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional

  • Fee for full breakfast: approximately NZD 34 per person
  • Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

General

No rollaway/extra beds available

Qualmark Sustainable Tourism Business Award

LGBTQIA+ friendly

Essential workers only - NO

Contactless check-in is available

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Policies

Know Before You Go

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free WiFi in public areas is limited to 60 minutes per day.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cancellation policy

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Fine print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in
2pm
Check-out by
11am

Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses some geothermal energy
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory

You’ll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional

  • Fee for full breakfast: approximately NZD 34 per person
  • Fee for in-room wireless internet: NZD 10 per 24-hour period (rates may vary)
  • Uncovered self parking fee: NZD 15.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: NZD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

No rollaway/extra beds available

Qualmark Sustainable Tourism Business Award

LGBTQIA+ friendly

Essential workers only - NO

Contactless check-in is available

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Cashless transactions are available

Professional property host/manager

Know Before You Go

  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian’s room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Free WiFi in public areas is limited to 60 minutes per day.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

7.2

Good
11 reviews
73% recommend this hotel
Exceptional:
9.0+
3
Good:
7.0-9.0
5
Okay:
5.0-7.0
1
Poor:
3.0-5.0
0
Terrible:
1.0-3.0
2

7.4

/10
Value

7.4

/10
Value

7.8

/10
Facilities

7.8

/10
Facilities

8.8

/10
Staff

8.8

/10
Staff

9.6

/10
Location

9.6

/10
Location
7.2
Good
11 reviews
Exceptional:
9.0+
3
Good:
7.0-9.0
5
Okay:
5.0-7.0
1
Poor:
3.0-5.0
0
Terrible:
1.0-3.0
2

7.4

/10
Value

7.4

/10
Value

7.8

/10
Facilities

7.8

/10
Facilities

8.8

/10
Staff

8.8

/10
Staff

9.6

/10
Location

9.6

/10
Location
73% recommend this hotel
Reviews from verified guests
Reviews from verified guests
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