Novotel Escape in the Heart of Melbourne with Panoramic City Views, Melbourne, Victoria

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Cobblestone laneways, hidden coffee shops and some of Australia’s finest dining: this stylish high-rise hotel is the perfect introduction to Melbourne’s extraordinary spirit, with Hardware Lane just metres away and vibrant Bourke Street within easy reach.

Part of the esteemed Novotel brand, the hotel offers supreme comfort and elegant, minimalist design. After exploring Melbourne’s top attractions, return to exceptional facilities, including a fully equipped fitness centre, impressive event spaces and contemporary Italian cuisine at the onsite Pretty Boy Bar & Restaurant.

1 to 31 Nights packages available

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4.7/5

(3K reviews)

Trustpilot

4.8/5

(10K reviews)

Location

Novotel Melbourne Central

399 Little Lonsdale Street, Melbourne, Victoria 3000

Situated in the beating heart of Melbourne’s city centre, Novotel Melbourne Central is perfectly located amongst it all, high above the gorgeous Hardware Lane bursting with sociable foodie havens. Just a short walk away, explore the delicious streets of Flinders Lane and Degraves Street, shop unique boutiques and luxury stores at Emporium or Bourke Street or wander to Melbourne Central Station to explore the city’s vibrant suburbs.

The property is approximately a 30-minute drive from Melbourne Tullamarine Airport (MEL). Transfers are not included in your package, please plan accordingly.

Local Tips – Want to know more about Melbourne CBD?

Our insider travel guides include handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Pretty Boy Bar & Restaurant
Fitness centre
Concierge
Meeting and event spaces
Valet parking
Wi-Fi
Check-in: 2pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Extra Guest Bedding & Connecting Rooms: Please note, requests for bedding for extra guests and requests for connecting rooms are subject to availability at check-in. Contact the property for more information.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

8.6

Excellent

Reviews from Google

Elena B.

Reviewed 22 Aug 2025

The hotel experience exceeded expectations. The location is convenient for visiting the city's main attractions on foot. The room was huge, quiet, and had comfortable beds. The furnishings and fixtures are new, and everything is very clean, exceeding Australian standards. The breakfast was well-stocked and of excellent quality. The staff was always friendly, and all services were very efficient. There is also parking, although it is quite expensive compared to average, as it is provided by valet service.

Recommends this hotel

Alex W.

Reviewed 20 Aug 2025

Great views of Melbourne skyline (see photo!) Room very modern and nice. Pretty Boy restaurant on site. Buffet Breakfast $38pp with hot and cold rooms, eggs made your way, pastry/cereal, fresh fruits, and a fresh juice machine! Highly recommend (over Novotel Collins St and over Mercure Welcome on Little Bourke St). Would come back!

Recommends this hotel

윤솔

Reviewed 19 Aug 2025

2.0

I had a very bad experience at this hotel. When I checked in early around 2pm, I went up to my room and after only about ten minutes I received a strange phone call. A man asked if I was reception, then kept asking questions about the hotel and my room, before suddenly suggesting to have a coffee together. Feeling unsafe, I immediately hung up and went to reception to report it. The staff said they would look into it and update me. Hours later, the manager spoke with me but there was no sincere apology, no empathy, no professionalism. She only said the hotel could move me to another room. On top of that, I was told to personally bring the old room keys down to reception myself. Forcing a guest who already feels unsafe to pack up and move rooms by themselves is unacceptable, especially in a 4-star hotel. The next day, another manager came to speak with us and offered socks and chocolates as an apology. This was insulting. I was never asking for money or compensation. What I expected was professionalism, accountability, and reassurance that the hotel cared about guest safety. Instead, I was left feeling unsafe, frustrated, and completely disappointed. If this is the standard of service for a Novotel, I will never stay here again, nor at any Novotel worldwide.

Does not recommend this hotel

2.0

Rosa

Reviewed 19 Aug 2025

2.0

During my stay, the hotel did nothing to resolve a serious issue unless I contacted them first, wasting my time and leaving me feeling unsafe and extremely uncomfortable. Despite trying multiple times over three nights to address the problem, their “solution” was bringing chocolates at check-out and saying “sorry.” Are we in kindergarten? That is not an apology. The service and staff manners were absolutely terrible. The basic level of hospitality that any other hotel provides was completely absent. I will never return and strongly advise others to avoid this hotel.

Does not recommend this hotel

2.0

Reviews: 1-4 of 4

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