Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest’s credit card prior to arrival.
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Optional

• Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

No rollaway/extra beds available

No cribs (infant beds) available

Minimum guest age is 18

Caters to adults only

LGBTQIA+ friendly

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Professional property host/manager

• Spa Credit: The included spa credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. The included credit cannot be combined and must be used on two separate services.
• Dining Credit: The included food credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. Dining credit may be utilised for lunch or dinner throughout Mount Lofty House dining. Dining credit and inclusions may not be substituted in part or whole for cash or future credit.
• Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.
• All dining and experiences require advance confirmation of attendance.
• Suite guests will either be assigned to the tower or conservatory. If the guest has a particular suite request we do recommend they contact the hotel in advance to request.

Know Before You Go

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note cancellation policies vary depending on the rate selected, please choose your package carefully. See full booking terms and conditions

Update [8 April 2025, 6.45pm AEDT]: The property is now exclusively for guests aged 18 and over. Guest under 18 will not be accommodated.

Update [24 March 2025, 12.39pm AEDT]: Package inclusions updated.

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.