Kingfisher Bay Resort

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 45 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel from 1 October 2024 until 30 June 2025 (bookings must be made before 30 April 2025).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

Ferry Transfers:

• Please note, ferry transfers do not include vehicles (full retail rate applies, and pre-booking separately with reservations staff is essential). Passenger ferry transfers will be booked for the 1pm sailing for arrival and 10.30am for departure. Passenger ferry transfers can be amended directly with the Reservations Team (subject to availability) after confirmation of your booking has been received.
• Guests are asked to arrive at Kingfisher Bay Resort Mainland Reception Office (located at Shop 7, River Heads Shopping Village, 54 Ariadne St, River Heads) at least 40 minutes prior to the ferry departure to allow enough time for check-in, ticketing, luggage collection and vehicle parking.
• A confirmation email and attachment will be sent by Kingfisher Bay Resort highlighting important information regarding arrival, check-in, luggage collection, tours and activities. It is important you check this email and attachment carefully and contact the resort with any discrepancies prior to arrival.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.