Join now to view
member prices
Premium Collection
Cancun, MexicoView on map

Kempinski Hotel Cancun

Luxurious Five-Star Beachside Escape with Six Onsite Restaurants

9.2
Kempinski Hotel Cancun logo

Embrace refined beachside luxury with a five-star stay at Kempinski Hotel Cancún, nestled among Mexico’s most iconic beaches and the turquoise waters of the Caribbean Sea. Explore the awe-inspiring Mayan ruins or indulge in the unparalleled Kempinski hospitality within the hotel. Delight in live piano jazz, sparkling refreshments, and exquisite dining at six renowned restaurants, or rejuvenate with ancient Mayan wellness treatments infused with modern sophistication at Kayantá Spa.

Travelling with family? Upgrade to the Saasil Suite to sleep up to six guests.

1 to 30 Nights packages available
Our team are available 24 hours, 7 days
Interested in this offer? Contact our dedicated support team anytime.
Sign up for free to unlock this hotel
Join over 8 million global members to unlock our amazing deals & benefits!
More inclusions: Drinks, dining, transfers & more
More options: 1,000s of hotels, tours & flights
More expertise: 24/7 customer service, worldwide
4.7/5
(3K reviews)
Trustpilot
4.8/5
(10K reviews)
Other ways to log in
By continuing, you agree to our Terms & Conditions and Privacy Policy, and to subscribe to marketing communications for offers, alerts and services.
Location

Kempinski Hotel Cancun
Retorno del Rey 36, Zona Hotelera, 77500 Cancun, Mexico

Located in Cancun’s prestigious hotel zone, Kempinski Hotel Cancún offers guests easy access to the region’s famed pearl-white sands, upscale shopping boulevards and Mayan ruins – the ancient city of Tulum is just a 90-minute drive away. The hotel is located approximately a 20-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package, but the hotel’s dedicated guest concierge can assist with booking private airport transfers for a surcharge. See Fine Print for details.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Fine Print

Updated 10 July 2024, 9.14am AEST: Airport transfer information has been added to Location and Fine Print below.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Please Note: The following applies to select packages only

  • The included food and drinks credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. May not be used at Fantino and Club Grill. May be used for room service and minibar. Credit will be presented at check-in.
  • Club Lounge access includes access to a private lounge with sunset views, private check-in and checkout, dedicated concierge services, canapes and drinks from 7am to 10pm, live egg cooking station during breakfast, and the services of a mixologist during cocktail hour.
  • A compulsory sanitation fee of US$1.40 per room, per night, is payable direct to the hotel.
  • To arrange airport transfers, please email your arrival and departure information to concierge.cancun@kempinski.com. Transfers must be booked at least 48 hours before your arrival. Return transfers are available for a surcharge of US$200; one-way transfers are US$100. Prices include all taxes and are per vehicle (SUV) with space for up to five guests with luggage. Surcharges are payable direct to the hotel. Larger vehicles can be arranged, subject to availability. Prices are subject to change.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Reviews

9.2
Exceptional
Reviews from Google
Brian
Reviewed 11 Aug 2025
10
Employees are very attentive. Received better service at the hotel than anywhere in America. Rooms and hotel are clean and in good condition. There’s a separate door for the toilet which is nice. The hotel food was pretty good but costs 2x as America. High food prices are normal for Cancún. Beach was clean and not crowded. They have tennis and pickle ball courts!
Recommends this hotel
10
Lauren M.
Reviewed 02 Jun 2025
10
My husband and I had a FABULOUS weekend at The Kempinski!! The service is what made it so relaxing and memorable. We ate every meal at the hotel and were never disappointed. The private table on the beach at Casitas was so special. The live music, service, and food at The Grill was amazing. Even lunch by the pool (served by Edgar, always smiling and working SO hard to make sure our every need was met) was a treat! I would never dream of staying anywhere else in Cancun. We can’t wait to go back!!
Recommends this hotel
10
Travelina K.
Reviewed 25 May 2025
10
This place is fantastic! great staff, beautiful location, and top notch service! It used to be the old Ritz Carlton, and it still has that same level of luxury and attention to detail. The rooms are elegant and well maintained, and the service is exactly what you’d expect from a Ritz. Plus, it’s in walking distance to amazing restaurants and excellent shopping. Highly recommend!
Recommends this hotel
10
Haley C.
Reviewed 26 Mar 2025
10
People who are stating the hotel is dated must not understand old money style. The hotel is definitely not dated and it’s up kept very well - if you’re reading comments about it being dated or old it’s because people are assuming everything should be modern new money style. The hotel is absolutely spotless, the cleaners are amazing. The beds are very comfortable as well. Breakfast buffet has a great selection and I’d recommend putting that into your room rate. The servers and towel guys have been nothing less than great. All of the staff pay attention to detail and the wants and needs of the hotel guests. They remembered us by name and preferences by day two. Everyone has had a great attitude here, the staff have all been so nice. We decided to extend our vacation a night and they could’ve charged me the room rate for the current night last minute booking and they chose to give me the rate I booked with months ago. Thank you guys for that again! We loved the fresh flowers in the lobby daily! The bus is also right outside which is super safe for tourists and only 12 pesos a person one way, we took this daily back and forth to meet family staying at the far end of the hotel zone. Thanks guys for a great vacation
Recommends this hotel
10
Reviews: 1-4 of 4
Related Travel