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Canberra, Australian Capital Territory

Jamala Wildlife Lodge

9.5
Exceptional
266 reviews
Five-Star Canberra Wildlife Lodge Stay with Daily Breakfast & Dinner, Guided Safari & Animal Experiences
Jamala Wildlife Lodge logo
9.5
Exceptional
266 reviews
from
$1,489total
Valued up to $1,950
-23%
Includes taxes & fees
Handpicked inclusions
Daily a la carte breakfast
Nightly set-menu dinner with champagne and wine
Bottle of Moët & Chandon in-room on arrival
One-time animal experience
Self-guided zoo tour and guided safari
About the hotel

Creature comfort takes on new meaning with a stay alongside some of the world’s most majestic animals with a five-star stay within Canberra’s National Zoo & Aquarium. Go where the wild things are and stay in safari-style lodge accommodation, offering views over the enclosures or pristine nature.

Enjoy an included animal encounter, which could involve meeting a tiger, lion or hyena, having an owl perch on your arm or hanging out with playful meerkats (please note that personal choices and preferences cannot be accommodated).

Jamala Wildlife Lodge is so much more than a once-in-a-lifetime stay; it’s an invitation to learn more about the importance of wildlife conservation. As a member of the Zoo and Aquarium Association, proudly accredited under their Animal Welfare program, this incredible lodge aims to raise funds that help the zoo and aquarium grow and support its breeding programs.

Animal welfare is one of the top priorities and animals have the option to be near the room or far away and out of sight. This incredible lodge simply affords you the bucket-list opportunity to stay in opulent surroundings and gain a fascinating insight into the National Zoo & Aquarium’s incredible wildlife.

Creature comfort takes on new meaning with a stay alongside some of the world’s most majestic animals with a five-star stay within Canberra’s National Zoo & Aquarium. Go where the wild things are and stay in safari-style lodge accommodation, offering views over the enclosures or pristine nature.

Enjoy an included animal encounter, which could involve meeting a tiger, lion or hyena, having an owl perch on your arm or hanging out with playful meerkats (please note that personal choices and preferences cannot be accommodated).

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Location

Jamala Wildlife Lodge
National Zoo & Aquarium, 999 Lady Denman Drive, Canberra, Australian Capital Territory 2611, Australia

Jamala Wildlife Lodge is positioned within Canberra’s National Zoo & Aquarium. The hotel is located an approximately 10-minute drive from Canberra Airport (CBR). Airport transfers are not included in your package. Please plan accordingly.

Want to know more about Canberra? Our insider travel guides include handpicked places to eat and drink, the best activities in the area, and special experiences to make your trip memorable.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Rainforest Cave restaurant
  • uShaka Lounge
  • National Zoo & Aquarium
  • Wi-Fi
  • Parking
  • Check-in: 1pm / Checkout: 11am

Surcharges may apply to select facilities and services

Things to know

Check-in from
13:00
Check-out by
11:00
Inclusions

Please Note: Check-in is not available on Sundays.

  • Children under four cannot be accommodated.
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Special animal encounters are with either a giraffe, tiger, lion, hyena or otter (animal subject to availability on the day of departure).
  • Specific animal introduction requests cannot be accommodated.
  • No spirits are served or permitted to be brought on-site.
  • Breakfast is served a la carte per menu with juice, tea or coffee.
  • Breakfast is served at either 7am, 8am or 9am depending on the room type selected. Guests will receive an itinerary before arrival.
  • Pre-dinner drinks commence at 6.15pm on the terrace at the Rainforest Cafe. Drinks are unlimited during dinner meal service.
  • Dinner is inclusive of an entree, main and dessert followed by digestifs.
  • If you arrive by 1pm on your first day you can enjoy afternoon tea including hot and cold food and sweets, between 1pm and 2.30pm at the Rainforest Cafe.
  • Guests staying in a Giraffe Treehouse or Jungle Bungalow must arrive by 1.30pm, to ensure they are on time to join their guided tour.
  • Self-guided zoo tour: a professional booklet has been prepared by zoo guides, along with a map of the lower section of the zoo.
  • The Shark Grand Suite has its own private floor, up a flight of stairs in uShaka Lodge. You won’t be able to see any sharks from your room but will be guided to an adjoining terrace that sits directly above the shark tank for a private meet and feed. You will also have the exclusive opportunity to feed hyenas.
  • The guided safari is within the open range section of the zoo with a knowledgeable and passionate guide. You will get to experience the sights and sounds of the resident animals as they awaken and prepare for the day. This tour allows you to get inside knowledge of the animals, from rhinos and giraffes to zebras and deer.
  • Guests will get to have a special animal encounter with either a giraffe, tiger, lion, hyena or otters. The animal encounter will be booked by the Jamala reservations team before guest arrival. These encounters are subject to availability on the day. There will be one animal encounter per room. Most encounters run for 25 minutes.
  • Guests staying two or more nights will have the benefit of an 11am exclusive Jamala Tour to witness the feeding of animals in the zoo.
Cancellation policy

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date changes

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Fine print

Valid for travel until 30 April 2025 (bookings must be made before 28 February 2025).

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Check-in from
13:00
Check-out by
11:00

Please Note: Check-in is not available on Sundays.

  • Children under four cannot be accommodated.
  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Special animal encounters are with either a giraffe, tiger, lion, hyena or otter (animal subject to availability on the day of departure).
  • Specific animal introduction requests cannot be accommodated.
  • No spirits are served or permitted to be brought on-site.
  • Breakfast is served a la carte per menu with juice, tea or coffee.
  • Breakfast is served at either 7am, 8am or 9am depending on the room type selected. Guests will receive an itinerary before arrival.
  • Pre-dinner drinks commence at 6.15pm on the terrace at the Rainforest Cafe. Drinks are unlimited during dinner meal service.
  • Dinner is inclusive of an entree, main and dessert followed by digestifs.
  • If you arrive by 1pm on your first day you can enjoy afternoon tea including hot and cold food and sweets, between 1pm and 2.30pm at the Rainforest Cafe.
  • Guests staying in a Giraffe Treehouse or Jungle Bungalow must arrive by 1.30pm, to ensure they are on time to join their guided tour.
  • Self-guided zoo tour: a professional booklet has been prepared by zoo guides, along with a map of the lower section of the zoo.
  • The Shark Grand Suite has its own private floor, up a flight of stairs in uShaka Lodge. You won’t be able to see any sharks from your room but will be guided to an adjoining terrace that sits directly above the shark tank for a private meet and feed. You will also have the exclusive opportunity to feed hyenas.
  • The guided safari is within the open range section of the zoo with a knowledgeable and passionate guide. You will get to experience the sights and sounds of the resident animals as they awaken and prepare for the day. This tour allows you to get inside knowledge of the animals, from rhinos and giraffes to zebras and deer.
  • Guests will get to have a special animal encounter with either a giraffe, tiger, lion, hyena or otters. The animal encounter will be booked by the Jamala reservations team before guest arrival. These encounters are subject to availability on the day. There will be one animal encounter per room. Most encounters run for 25 minutes.
  • Guests staying two or more nights will have the benefit of an 11am exclusive Jamala Tour to witness the feeding of animals in the zoo.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Valid for travel until 30 April 2025 (bookings must be made before 28 February 2025).

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.5
Exceptional
266 reviews
Summary
AI-generated based on customer reviews
Jamala Wildlife Lodge offers an exceptional experience with outstanding staff, luxurious accommodations, and unforgettable animal encounters. Guests rave about the delicious food and unique decor. The lodge's commitment to conservation adds value, making it a worthwhile and memorable stay.
AI-generated based on customer reviews
Why you should book with us
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We offer a 7-day 'Change of Mind' no questions asked guarantee
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