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Madrid, Spain • View on map

Hotel Urban

Five-Star Avant-Garde Luxury in the Heart of Madrid with Michelin-Star Restaurant

9.0
Exceptional
From online reviews
Hotel Urban logo

Experience Madrid in the height of style and luxury with a stay at the five-star Hotel Urban. The hotel exudes big-city glamour, from its onsite Michelin-starred Cebo Restaurant to the unique avant-garde artwork and sultry glass-roof bar. Stamped with a Tripadvisor Travellers’ Choice 2021 award, Hotel Urban offers the highest quality facilities and warm hospitality in the heart of Spain’s capital. Order tapas at the panoramic Urban Terrace, take a dip in the rooftop swimming pool and get your cocktail fix at the fashionable Glass Bar.

Suite Upgrade: Enjoy having lots of room to move, a luxurious lounge area, sleek bathroom with jacuzzi tub and a plush queen bed when you upgrade.

1 to 30 Nights packages available
Our team are available 24 hours, 7 days
Interested in this offer? Contact our dedicated support team anytime.
+61 2 9051 1815
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Location

Hotel Urban
Carrera de S. Jeronimo, 34, 28014 Madrid, Spain

You’ll find Hotel Urban in the commercial centre of Madrid, with an abundance of restaurants, museums and public transport within easy walking distance. The iconic El Retiro Park is a 10-minute walk away and the city’s three must-visit museums – Museo Nacional del Prado, Museo Nacional Centro de Arte Reina Sofía and Thyssen-Bornemisza Museum – are all reachable in under 15 minutes on foot. The hotel is located approximately a 15-minute drive from Madrid Airport (MAD). Transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

  • Cebo Restaurant (Michelin-star)
  • Glass Bar restaurant
  • The Urban Terrace
  • Hidden wine cellar
  • Swimming pool
  • Onsite parking
  • Pet friendly
  • Wi-Fi
  • Check-in: 2pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include beverages (unless otherwise stated). Menus are subject to change without notice.

Please Note:

  • Buffet breakfast is available Monday to Sunday 7.30am –10.30am
  • Room Upgrades: Upgrades for 3+ nights are for Superior Rooms only and are strictly subject to availability.
  • Hotel Credit (6+ nights only): The included credit must be used during your stay at The Urban Terrace, Glass Bar or on room service. Excludes Cebo Restaurant and drinks. Any unused credit will be forfeited and is not transferable or redeemable for cash.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

Reviews

9.0
Exceptional
Reviews from Google
Chloe T.
Reviewed 19 Aug 2025
10
Fantastic hotel. Common areas were very cool and rooms were nice. But the property really shines with its service. The doorman, bellhop, and front desk personnel were all friendly and helpful. And the concierge Bryam was amazing in helping us select restaurants. Thanks for a great stay!
Recommends this hotel
10
K C.
Reviewed 09 Aug 2025
10
My niece and I recently had the pleasure of staying at this amazing hotel in Madrid, and I can’t recommend it highly enough. From the moment we stepped through the doors, everything was flawless – warm welcomes, thoughtful touches, and impeccable service from the entire team. We were celebrating my niece’s 18th birthday, and the hotel went above and beyond to make it truly special. Waiting in our room was a complimentary bottle of cava, a beautifully presented cake, and a single red rose – such a thoughtful gesture that brought real joy to the start of our trip. It’s rare to find that level of care, and it didn’t go unnoticed. One of the loveliest surprises was the complimentary mini bar – restocked daily and filled with drinks. It made us feel so well looked after and added an extra layer of comfort to our stay. Another fun touch was the pick a mix station in the entrance! Breakfast each morning was absolutely gorgeous – a generous and beautifully laid-out buffet with fresh pastries, Spanish cheeses, cured meats, fruit, and hot options cooked to order. And of course, the rooftop terrace and splash pool was the perfect place for us to unwind in the afternoons. Whether we were swimming, sunbathing, or enjoying a drink. This hotel offers a wonderful blend of luxury, personality, and heartfelt hospitality. They made my niece’s milestone celebration unforgettable and created memories we’ll both treasure for a long time. I wouldn't stay anywhere else in Madrid – it was perfect in every way.
Recommends this hotel
10
Gretchen G.
Reviewed 03 Aug 2025
10
Excellent hotel in the heart of Madrid. I’ve stayed at several Hilton properties in Spain, and this one is remarkable. Service is exceptional and the design of the hotel is very sleek. We were treated very well. The hotel has many nice touches such as flat irons in the rooms, steam irons, robes, slippers, stocked mini fridge, etc. The breakfast was superb and the fresh squeezed juice blends were delicious. Beds are extremely comfortable. The pool is small, but very nice on a hot summer day. Patricia and Brian at the check-in desk helped us resolve a billing issue with absolute grace and kindness. We will definitely return.
Recommends this hotel
10
Maija G.
Reviewed 29 Jun 2025
10
This hotel is one of the best I have ever stayed at. I travelled for business but had to extend my stay due to health reasons. The staff was incredibly helpful and kind. The rooms are very comfortable and kept clean to the highest standards. The art on display makes the hotel something special. And the breakfast is amazing. Thank you Hotel Urban for a lovely stay, your excellent service and kind attitude. Definitely staying here again.
Recommends this hotel
10
Reviews: 1-4 of 4
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