Call us 24 hours, 7 days
Scoopon
Join now to view
member prices
Hakone, Japan • View on map

Hotel Indigo Hakone Gora, an IHG Hotel

Japan Hakone Hot Spring Escape with Private Onsen Baths

8.4
Very Good
From online reviews
Hotel Indigo Hakone Gora, an IHG Hotel logo

Surrounded by majestic mountains and greenery, Hotel Indigo Hakone Gora, an IHG Hotel offers a contemporary and refined hot spring escape among the Japanese mountainside. Savour superb dishes featuring locally-sourced ingredients at Riverside Kitchen & Bar, or enjoy calming Hayakawa River views and a cold beer while soaking away tension in the outdoor Foot Bath and Cafe. Plus, indulge in soothing massage therapies and beauty treatments at The Spa by HARNN.

1 to 30 Nights packages available
Our team are available 24 hours, 7 days
Interested in this offer? Contact our dedicated support team anytime.
+61 2 9051 1815
Sign up for free to unlock this hotel
Join over 8 million global members to unlock our amazing deals & benefits!
More inclusions: Drinks, dining, transfers & more
More options: 1,000s of hotels, tours & flights
More expertise: 24/7 customer service, worldwide
4.7/5
(3K reviews)
Trustpilot
4.8/5
(10K reviews)
Other ways to log in
By continuing, you agree to our Terms & Conditions and Privacy Policy, and to subscribe to marketing communications for offers, alerts and services.
Location

Hotel Indigo Hakone Gora, an IHG Hotel
Hakone-Machi Ashigarashimo Gun 924, 1 Kiga, Hakone, Kanagawa , Japan, 250-0402

Known for its thermal hot springs as well as beautiful natural vistas of Mount Fuji and Lake Ashinoko, Hakone is an onsen town popular with domestic and international tourists looking to soothe and revitalise themselves. Visit the Hakone Hot Springs to relax and regenerate, observe captivating artworks at the Open Air Museum or marvel at verdant views from the scenic Hakone Tozan Railway.

The hotel is located approximately a one-hour and 45-minute drive from Haneda Airport (HND). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

  • Riverside Kitchen & Bar
  • Foot Bath & Cafe
  • Fitness centre
  • Onsen bath
  • The Spa by HARNN
  • Dry cleaning and laundry service
  • Check-in: 3pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

LuxPlus+ member pricing cannot be combined with any other promotions, offers or discount codes unless explicitly stated by Luxury Escapes.

To receive member-only pricing, discounts, early access and bonus inclusions, sign up to LuxPlus+. Learn more here.

Reviews

8.4
Very Good
Reviews from Google
Mia F.
Reviewed 06 Oct 2025
10
We loved this hotel, one of our best in Japan. Rooms and property were stunning. But what stood out was the service! We absolutely LOVED meeting Taylor the concierge. He’s an American expat living in Japan. He was so polite, helpful, relatable and knowledgeable. He gave us all the must do’s around Hakone and made sure our whole stay was perfect and lovely. Honestly we haven’t ever met hotel staff that we wished had the day off and could come hang out with us instead. We’re still in touch on social media because he was so fabulous. Can’t recommend enough just because of him!!
Recommends this hotel
10
Abeer s.
Reviewed 16 Jul 2025
10
Wonderful stay! The hotel was beautiful and very comfortable. The room was spacious and clean. The staff were incredibly kind, professional, and always ready to help with a smile. The onsen was a fantastic experience—clean, relaxing, and with a lovely view. The shuttle bus to the station was very convenient and made getting around so much easier. I highly recommend this hotel and would definitely stay here again!
Recommends this hotel
10
Dana B.
Reviewed 07 Oct 2025
8.0
This is going to be a raving review with an explanation on why the 4 stars. This is a stunning hotel. So beautifully decorated without making you feel like it is too much. Japanese decor but clearly in a western kind of way. For me it works. We were in a suit which was amazing. The dinner was expensive but worth it. Great service and great food. There is a gym and an onsen which is also western (you enter with a bathing suit). The communication with the hotel prior to arrival was on email and very efficient. However, communication on site was hard and even felt condescending. Apart from the very nice young man who did the check in for us and also greeted us when we left, the team was not nice. They frowned upon every simple request we had (ordering a taxi, coffee in the lobby) and even interrupted my husband and I during a conversation. The most unpleasant experience was during breakfast. It clearly said it is open till 11:00 and last seating is at 10:30. We came at 10:25 and were aggressively rushed. Most of the food was already gone and the team was working to close everything off, as we were sitting there. Very rude. I wrote it in the hotel asked review and they simply responded “we are sorry”. Unacceptable in my mind.
Recommends this hotel
8.0
Waylon S.
Reviewed 28 Sep 2025
6.0
We were really excited to stay here, so it was a bit disappointing that the experience didn’t quite match our expectations for the price. For the cost, we felt it could have offered more, and I wouldn’t necessarily recommend it unless the rate is lower. That said, there are positives. The rooms themselves are very nice, clean, comfortable, and especially good if you have one with its own bath. Though, you have zero view of the river while sitting in the bath. In terms of facilities, the cleanliness overall was solid. Where things fell short for us: • Staff/Reception: The staff came across as somewhat reserved and busy. Asking questions often felt like interrupting, and the front desk layout made it unclear where to go. • Public bath: While clean and functional, it wasn’t the relaxing onsen experience we’d hoped for. Each time we visited, it was quite loud with kids and adults chatting. • Food/drink policy: Guests aren’t allowed to bring their own refreshments to the outdoor seating, and the hotel charges 900 yen plus a 15% service fee for tea or coffee. That felt overpriced, especially since there weren’t nearby parks or cafés as alternatives. There’s a beautiful river but seemingly nowhere to sit along it. • Location: The property is a bit removed from the main part of town. Without a car, it’s a steep walk up to town, and while we enjoy walking, it made quick outings inconvenient. In short: the rooms themselves are the highlight, but some of the policies, atmosphere, and location made the overall stay less enjoyable than we had hoped for the cost.
Recommends this hotel
6.0
Reviews: 1-4 of 4
Related Travel