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Temozon Sur, Mexico

Hacienda Temozon Sur, an IHG Hotel

9.2
Exceptional
From online reviews
Boutique Mexico Heritage Retreat with Daily Breakfast, Nightly Dinner & US$50 Spa Credit
Hacienda Temozon Sur, an IHG Hotel logo
9.2
Exceptional
From online reviews

Embraced by vast tropical vegetation, reconnect with nature and discover the nuances of Mayan culture at this secluded retreat on Mexico’s Yucatan Peninsula. Combining colourful colonial architecture with traditional Mayan influences, this restored 17th-century estate invites you to unwind amid tranquil surroundings.

Housed within an ambient cave, rejuvenate your spirit with ancient Mayan healing techniques at the spa, and indulge in regional cuisine at Casa Temozón restaurant, savouring fresh, locally sourced ingredients. Celebrate life’s pleasures by the turquoise pool, and when it’s time to explore, visit the vibrant city of Merida and the UNESCO World Heritage-listed Uxmal both within and hour’s drive.

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Location

Hacienda Temozon Sur, an IHG Hotel
182 Carretera Merida-Uxmal, Temozon Sur, Yucatan 97825, Mexico

Perfectly situated among the vast greenery of Yucatan, Hacienda Temozón Sur, an IHG Hotel places you just 40 minutes from the UNESCO World Heritage-listed ancient Mayan city of Uxmal, and 50 minutes from the vibrant city of Merida.

The hotel is located approximately a 40-minute drive from Mérida International Airport (MID). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

  • Casa Temozón restaurant
  • In-room dining
  • Spa Hacienda Temozón
  • Pool
  • Meetings & events spaces
  • Concierge
  • Laundry services
  • Parking
  • Wi-Fi
  • Check-in: 3pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

Valid for travel until 16 December 2024 (bookings must be made before 31 October 2024).

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

  • Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Date Changes: If you need to amend your booking, you can self-service unlimited date changes in your ‘My Escapes’ account up until 21 days before your original check-in date. If you can’t find a suitable date, or still need further assistance, please contact our 24/7 customer service team. Subject to availability and surcharges.

Please Note:

  • Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.
  • Daily a la carte breakfast and three-course dinner are served at Casa Temozón. Breakfast is served between 7–10.30am, and dinner is served between 7–11pm.
  • Spa Credit: The included spa credit must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash. Spa credits are not cumulative and are per person only.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

Reviews

9.2
Exceptional
Reviews from Google
Neuman G.
Reviewed 16 Apr 2025
10
To say this place is magical would be an understatement. It's one of those rare destinations you absolutely must experience in your lifetime. Staying here feels like stepping back into the 19th century—surrounded by historic charm, yet thoughtfully enhanced with modern comforts that make the experience truly exceptional. This landmark property is run by warm, welcoming locals who make you feel like part of their community, even if just for a short while. It’s also one of the safest places I’ve stayed in Mexico, which added even more peace of mind. The staff is incredibly friendly, and the rooms are enormous—ours was at least 1,000 square feet, complete with an outdoor jacuzzi. The high ceilings, vintage decor, and attention to detail made the space feel grand and cozy at the same time. Service-wise, it rivals top-tier hospitality brands like the Ritz-Carlton, Six Senses, Regent, and Kimpton. The gourmet food was beautifully presented and perfectly priced. Overall, it fulfilled my dream of what staying at a Mexican hacienda should be. A couple of suggestions that could elevate the experience even further: adding a wooden path would make the grounds more accessible for elderly guests and help staff move more efficiently. Also, it would be amazing to have access to the two cenotes on the property—they would be unforgettable additions to an already incredible stay. Some of the standout staff who made our stay truly exceptional were Rudy, our attentive waiter; Cindy, the wonderful front desk receptionist; and Neidi, the hotel’s longest-serving employee, whose warmth and experience truly shined.
Recommends this hotel
10
Kaylee G.
Reviewed 21 Feb 2025
10
i did not have the pleasure of staying here but someday i will as its an absolutely beautiful property. i went here for lunch, that had a gorgeous view of the pool. the food was out of this world. yucatán flavours and dishes, and everything made from scratch including the corn tortillas. i had the ceviche to start, along with the poc chuc, and finished it with a chocolate cake with cinnamon ice cream. i could not have had a better meal. i highly recommend this restaurant if you have access to a vehicle, as the only con is that the resort is quite remote.
Recommends this hotel
10
Nadia S.
Reviewed 08 Feb 2025
10
Such cute place to stay. Food was amazing here. The facilities, a bit dilapidated but very charming. Staff were sooooo wonderful, felt like staying with gracious family. The turn down service snacks were adorable. Location was great. We are coming back
Recommends this hotel
10
JP P.
Reviewed 15 Aug 2025
6.0
A beautiful property with wonderful staff — but in urgent need of investment This is a tricky review to write because the hacienda itself is undeniably impressive and the staff is genuinely warm, welcoming, and eager to help. I want to thank them sincerely for their hospitality and for doing their best to accommodate us. That said, my experience was far removed from the glowing reviews I had read, to the point where I questioned whether many of those commenters had actually stayed overnight. At $500 per night — in a remote location — Hacienda Temozón simply does not meet the standard one would expect. The rooms are spacious and architecturally beautiful, but uncomfortable, with no views at all (windows are placed about two meters high). There is no peaceful place to truly relax. The swimming pool, while photogenic, was not clean, and service was overstretched — one staff member had to carry all four requested towels and sunbed cushions alone, which took about 20 minutes. Most disappointing was the dinner, which we had to send back entirely — a first for me in decades of frequent travel (30–40 hotels a year). We are not particularly demanding diners, but the food was simply inedible. We had booked three nights but checked out after one, leaving early the next morning with a genuine sense of waste. IHG has recently taken over, and my advice is clear: either invest significantly to bring the property up to true luxury standards, or reposition it as an “authentic charm” hotel at a much lower price point for guests willing to trade comfort for rustic character. There is no middle ground if Temozón is to become a true “must-stay” destination. To the staff — you are the best part of this property, and I wish you every success.
Recommends this hotel
6.0
Reviews: 1-4 of 4
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