Diamond Cliff Resort & Spa

7-Day Change of Mind ‘No Questions Asked’ Refund Guarantee: Things don’t always work out. Our 7-Day Change of Mind Guarantee is there to help. Bookings (except for cruise bookings, flights and deposit fee, if applicable, which are subject to the cancellation terms of the relevant supplier) may be cancelled with a full refund provided that cancellation occurs strictly within 7 days from the date of purchase and provided that the cancellation is made no less than 14 days prior to the check-in date. Excludes flight and service fee, if applicable.

• Cancellations outside of the 7-Day Change of Mind period will not be provided, except as required by Australian Consumer Law, your local law or as otherwise provided for in the Fine Print.

Flexible Cancellation: You can cancel your booking for credit up until 21 days prior to the original check-in date. This can be done via self-service in your ‘My Escapes’ account. Your credit will be valid for 12 months from the date of cancellation. Credits are not transferable and cannot be redeemed for cash. Excludes service fee, if applicable.

Please note this does not apply to flights booked with us. Flight fulfilment is provided by the airline(s) selected at the time of finalising the booking. For your air travel, you are bound by the terms and conditions and fare rules of the selected airline(s).

Valid for travel until 31 October 2025 (bookings must be made before 30 August 2025).

Update 26 February, 3.55pm AEDT: Description updated to clarify restaurant included in dining.

Update 10 February 2024, 1:15pm AEDT: Please note extra guest surcharges are payable directly to the hotel.

Blackout Dates & Surcharges: A non-refundable surcharge per room, per night may apply, payable at the time of booking. Dates and prices are identified in the Booking Calendar. Blackout dates may apply.

Airport Transfer Upgrade Inclusions & Fine Print

• Includes: Private roundtrip transfer from Phuket airport for up to three guests; Basic English-speaking driver; Airport parking fee, toll fee; A bottle of water per person.
• If travelling with more than three guests, please contact luxuryescapes@icstravelapi.com. Surcharges may apply.
• You will be emailed an online form to book in your date and time within 1–2 days of purchase.
• Keep an eye out for an email from luxuryescapes@icstravelapi.com
• Car can fit three pieces of luggage.
• Infant seat can be pre-booked at US$3 per seat each way. Guest can also bring their own.
• Driver will wait for a delay of up to one hour. After this, the transfer will be considered cancelled.
• Cancellation policy: Cancellations are entitled to a full refund if made 21 days prior to departure. Find more information via: https://luxuryescapes.com/au/refund-policy.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Refer to the website’s terms and conditions.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.