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Palo Alto, USA • View on map

Crowne Plaza Palo Alto, an IHG Hotel

Charming Palo Alto Stay in Silicon Valley with Onsite Restaurant, Resort-Style Pool & Jacuzzi

8.2
Very Good
From online reviews
Crowne Plaza Palo Alto, an IHG Hotel logo

Whether for work or pleasure, stay connected to the vibrant energy of Silicon Valley with a stay at Crowne Plaza Palo Alto, an IHG Hotel. Located in the centre of the tech capital, this hotel offers easy access to Stanford University, Googleplex and the charming downtown areas of Palo Alto and Mountain View. Relax in the sparkling resort-style outdoor pool, bubbling jacuzzi or dine indoors or alfresco at Cabana Cove between adventures.

1 to 30 Nights packages available
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Location

Crowne Plaza Palo Alto, an IHG Hotel
4300 El Camino Real, Palo Alto, California 94306, USA

Crowne Plaza Palo Alto, an IHG Hotel is ideally situated in the heart of Silicon Valley, a short drive from Stanford University and Googleplex. The vibrant city of San Francisco is just an hour’s drive away, offering iconic sights such as the Golden Gate Bridge. The hotel is located approximately a 20-minute drive from Palo Alto Airport (PAO) or a 45-minute drive from San Jose International Airport (SJC). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Cabana Cove
  • Pool
  • Jacuzzi
  • Fitness centre
  • Meeting and event facilities
  • Parking (additional cost)
  • Wi-Fi
  • Check-in: 3pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

LuxPlus+ Terms & Conditions:

  • LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

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LuxPlus+ member discounts and bonus inclusions cannot be converted or exchanged for cash.

Luxury Escapes reserves the right to review all bookings and bonus inclusions to ensure compliance with LuxPlus+ terms and conditions.

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Reviews

8.2
Very Good
Reviews from Google
Randie W.
Reviewed 02 Sep 2025
10
Haven't seen rooms, only came for events. Ample parking and easy to find.
Recommends this hotel
10
Michele M.
Reviewed 11 Aug 2025
10
Ben at the front desk is fantastic! He patiently helped me extend our stay even with a much higher occupancy this evening. He spent more than the average time with me and kept his humor while I was juggling the options. He found us the perfect room and kept it all in budget. Thank you for having such great team members!
Recommends this hotel
10
John C.
Reviewed 10 Aug 2025
8.0
Overall good! One nit: didn’t have toothbrushes and floss ready when I arrived Also the rooms at the back are definitely more of a “motel” feel and could feel a little unsafe since anyone can just walk up to the second floor. Pool is nice and it’s deep (3.5m). Paige at the front desk is super nice!
Recommends this hotel
8.0
Julia
Reviewed 18 Jul 2025
2.0
This hotel was NOT GOOD! When I arrived at around 3 pm in the afternoon, they checked me into a room with broken AC. It was over 90 degrees outside. The room was also eye level to the roof and had construction going on. I had several zoom meetings that I had to take in the heat and noise, and a client dinner, and was not able to request a room change until I got back at 9 PM. When I called requesting a room change around 9 pm, they told me to bring my luggage to the lobby to pick up the keys. The floor they put me on had several flights of stairs and no ramps, so I asked them to bring the new room key to me instead. I moved to the new room, got settled and immediately went to bed, so I did not discover until the morning that they had checked me into a filthy room. One of the beds had large black streaks on the comforter. Several of the towels were filthy and stained. Additionally, the toilet ran and the bathtub was clogged. There was also another person's hair in both the sink and the bathtub. I spoke to the supervisor at the front desk named Pelu, flagging the condition of the room. She told me she would speak to the manager. They called me two hours later to tell me they wanted to offer me a free breakfast as compensation for the issues. When I told her I didn't eat breakfast, she said they would comp $40 for parking. I pointed out that wasn't enough and it was also appalling that they charged customers to park, given it is self parking and their parking lot was giant and wide open. Her response was, "I'm sorry. That's all we can do." Later, I went to the front desk and asked to speak to the manager, while they had other customers at the counter. I outlined to the manager all of the issues I had experienced between the two rooms. She indicated they would do something to compensate me and asked me to come back later. I told her I could not come back, as I had a client meeting. She said she would apply something to the bill. Later, I checked out and the only thing they did to compensate me for two horrid rooms was comp $40 in parking and apply 25% off the room rate. Between their terrible rooms and their horrible mismanagement of the situation, they have lost a customer.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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