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Ontario, Canada • View on map

Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel

Family-Friendly Niagara Falls Retreat with Falls Views, Indoor Pool & Acclaimed Steakhouse

6.8
Rating
From online reviews
Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel logo

Offering extraordinary views over the magnificent Niagara Falls, Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel, offers guests a mesmerising stay in a truly historic location. Savour a delectable breakfast overlooking the falls at The Rainbow Room, enjoy a leisurely swim in the indoor pool or head to Prime Steakhouse – rated Niagara Falls’ top-rated restaurant on Tripadvisor – for A-grade cuts, seared to perfection.

1 to 30 Nights packages available
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Location

Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel
5685 Falls Ave, Niagara Falls, Ontario L2E 6W7, Canada

With an unrivalled location, Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel offers unparalleled access to the iconic waterfalls. The hotel is connected via indoor walkway to some of the region’s top attractions, including Casino Niagara, Fallsview Indoor Waterpark and Hard Rock Café. The hotel is located approximately a 75-minute drive from Toronto Hamilton International Airport (YHM). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Rainbow Room
  • Prime Steakhouse
  • Indoor pool
  • Fitness centre
  • Meeting rooms
  • Parking (*charges apply)
  • Wi-Fi
  • Check-in: 4pm / Checkout: 11am

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

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Reviews

6.8
Rating
Reviews from Google
Arisleydy C.
Reviewed 29 Sep 2025
10
Celebrated my birthday at The Brock Niagara Falls Fallsview Hotel and it was amazing! From check-in, the staff were incredibly welcoming special shoutout to Monse for her warm and attentive service. The hotel is spotless, the rooms are comfortable, and the view of the falls is breathtaking. Breakfast at the Rainbow Room is worth it even if not included fresh, varied, and delicious. Parking is extra (45 CAD) but convenient. Highly recommend for a special occasion or a memorable getaway!
Recommends this hotel
10
Miguel C.
Reviewed 24 Sep 2025
10
Our experience at The Brock Niagara Falls Hotel was truly memorable, and a big part of that is thanks to the outstanding service we received from Montse Aguirre during check-in. From the very first moment we arrived, Montse welcomed us with a warm smile, genuine kindness, and the type of charisma that immediately makes you feel at home. She not only handled our check-in with professionalism and efficiency but also went the extra mile to ensure that every detail of our stay was perfect. What stood out most was Montse’s empathy and attentiveness. She listened carefully to our questions and requests, offered thoughtful recommendations about local attractions, and even shared insider tips to help us enjoy Niagara Falls to the fullest. Her ability to anticipate our needs and her willingness to help with any request made us feel cared for in a way that is rare to find in today’s hospitality industry. The hotel itself is excellent: modern, beautifully kept, and located in a prime spot close to the Falls and all the main attractions. The rooms are spacious, clean, and stylish, with all the comfort you could ask for. The in-house restaurant was another highlight. With delicious food, well-crafted drinks, and impeccable attention from the staff, dining there was one of the best parts of our stay. It perfectly complemented the overall quality of the hotel. In summary, The Brock Niagara Falls Hotel offers comfort, convenience, and excellent service—but what truly elevated our experience was the exceptional attention we received from Montse. Her charisma, professionalism, and genuine care for guests reflect the highest standard of hospitality. Because of her, our stay felt extra special, and we would gladly recommend this hotel to anyone visiting Niagara Falls.
Recommends this hotel
10
Dean
Reviewed 29 Sep 2025
8.0
Parts of the property and rooms are dated and worn (improvements in progress, I think). Room was a bit small but had a decent falls view, moderate older building and AC noise levels. Elevators a bit small and noisy. Clean rooms, but they have the space and need elongated commodes. Indoor access to the nearby casino. The included distillery tasting was good, beer less so. Walking distance to lots of attractions and restaurants. Pillows are down and duck feather but foam available on request. If you do the breakfast buffet, wait for the omelette, egg and waffle bar to open, but decent continental without that. Also, ask to wait for a veteran falls view seat, if you can.
Recommends this hotel
8.0
Lori F.
Reviewed 23 Sep 2025
2.0
Location to the Falls and Clifton Hill is great. Hard Rock and Hersey store and Casion etc. right there. Highlight of the stay was the help the cleaning staff and maintenance gave us while we were locked out of our room due to the broken secuity lach on the inside of the door to our room. Maintenance person made his own tool to be able to help us flip the security lach as no security guard on premise at the time we required help was available. We thanked them for their efforts to help us get into our room. Shower did not drain. We had to bail the water out of the shower stall after every shower so it wouldn't flood the bathroom or bedroom floors. Toilet position tight against the wall with sink on the other side shoulder level....with toilet paper roll positioned at the end of the toilet so you had to sit on a diagonal to use the toilet. And it didn't flush very well at all. No counter top in the bathroom to place toiletries on. Bathroom very small. Overall room was very small. Air conditioner did not work so room was very stuffy and smelled musty. Forced open the window so to get air flow in the room. Main elevators are small....long wait times to use. Took the stairs with luggage to 5th floor. Location is not enough of a bonus for us to stay there again. Reception did not care to hear of our concerns, talked over us and gas lighted us in thinking the above situations were not true and did not happen. If you want to see the lobby and visit the steak house and to see the history of the building, you do not need to book a room, just head in and go for a walk.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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