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Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel

Family-Friendly Niagara Falls Retreat with Falls Views, Indoor Pool & Acclaimed Steakhouse

Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel logo

Offering extraordinary views over the magnificent Niagara Falls, Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel, offers guests a mesmerising stay in a truly historic location. Savour a delectable breakfast overlooking the falls at The Rainbow Room, enjoy a leisurely swim in the indoor pool or head to Prime Steakhouse – rated Niagara Falls’ top-rated restaurant on Tripadvisor – for A-grade cuts, seared to perfection.

1 to 30 Nights packages available
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4.7/5
(3K reviews)
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Location

Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel
5685 Falls Ave, Niagara Falls, Ontario L2E 6W7, Canada

With an unrivalled location, Crowne Plaza Niagara Falls – Fallsview, an IHG Hotel offers unparalleled access to the iconic waterfalls. The hotel is connected via indoor walkway to some of the region’s top attractions, including Casino Niagara, Fallsview Indoor Waterpark and Hard Rock Café. The hotel is located approximately a 75-minute drive from Toronto Hamilton International Airport (YHM). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

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  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
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Reviews

6.8
Rating
Reviews from Google
Tracee Y.
Reviewed 18 Aug 2025
10
The hotel is charming and beautiful. Great location, not on top of the heavy traffic, but perfect for evening fireworks and views of falls. The staff is impeccable, so friendly, informative and welcoming. I was greeted with a smile and kindness by Lilian and Masene at the front desk, and received great customer service in the restaurant and tea room. Thanks for awesome hospitality, it made my vacation even more enjoyable.
Recommends this hotel
10
Miseong K.
Reviewed 24 Jul 2025
10
I stayed here for two nights with my parents to celebrate my dad’s 80th birthday, and it was a truly memorable experience! I had booked a Falls view room, but when I checked in, the angle of the view wasn’t quite what I had hoped for. So I went back to the check-in counter, and that’s when I met Ana. She was incredibly kind and told me that our comfort and satisfaction during the stay were her priority. She personally walked me through several available rooms so I could compare and choose the one we liked best. Thanks to her, we found the perfect one! But it didn’t stop there. When Ana learned we were celebrating a special occasion, she even had a bottle of wine sent to our room. My parents and I enjoyed the wine while watching the falls light up at night. It was such a wonderful way to end our first day! :) We are all deeply grateful for Ana’s warmth and thoughtful gestures. She truly went above and beyond to make our stay special. Also, the hotel itself has a modern, clean design with nice finishes, and the bed was super comfortable. I would absolutely recommend this place to my friends.
Recommends this hotel
10
Diana S.
Reviewed 18 Aug 2025
8.0
We recently stayed at The Brock Niagara Falls Falls view by Hilton, and overall had an acceptable experience. The location is excellent I would easily give it five stars for convenience. It’s close to everything, and having a Starbucks on the ground floor was a nice bonus. Parking was spacious and easy to access. Although the hotel is clearly older, the room itself was comfortable. The bed was great, the linens were clean, and the bathroom (though small) looked recently renovated and was very tidy. We slept very well its a big plus-plus of the stay. There are, however, a few areas that need improvement. The elevator does not have a motion or safety sensor, so the doors close automatically even if someone is still standing in the doorway — which means people can easily get bumped or caught while entering or exiting. The hallway carpet is old and dirty, and some of the housekeeping carts in the corridors looked disorganized and messy. The in-room coffee maker was clogged, and not working, which was ok. Would I stay here again? Yes! primarily for the price, the comfort of the bed and room, and the convenient location. Would I recommend this hotel? Yes! It’s not overly expensive (although prices depend on the room type and season), and the accessibility, cleanliness of the room it self, and good sleep quality made our stay worthwhile. Overall, it’s a solid option if you’re looking for a comfortable place close to the Falls.
Recommends this hotel
8.0
Alba V.
Reviewed 21 Aug 2025
2.0
Stay: 8/9/25–8/12/25 This hotel is falsely advertised as “luxury.” In reality, it’s one of the worst experiences I’ve ever had. The “waterfall view” was through a tiny prison-style window, no balcony even though I was promised one. The room smelled musty, the AC was a broken wall unit that didn’t cool (maintenance had to bring fans), and lighting was basically nonexistent. The bathroom was unusable—the door wouldn’t close, the toilet had no space, water pressure was awful, and towels were old and thin. The bed was filthy, pillows flat, and carpets disgusting. The front door to our room barely opened/closed and wouldn’t lock—we had to shove a chair against it for safety. The room itself was so tiny you had to scoot around the bed. Customer service was rude, dismissive, and lied about amenities. Elevators were always crowded and slow. Only housekeeping staff tried to help, but the property is beyond repair—painted-over walls, worn everything, and a musty smell everywhere. Save yourself the money and disappointment—this is not a luxury hotel, it’s a rundown, dishonest, and uncomfortable place to stay.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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