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Northbrook, United States • View on map

Crowne Plaza Chicago – Northbrook, an IHG Hotel

Stylish Chicago City Break in Northbrook Village with Outdoor Pool, Restaurant & Bar

8.0
Very Good
From online reviews
Crowne Plaza Chicago – Northbrook, an IHG Hotel logo

Just twenty minutes from touchdown at O’Hare International Airport, a stay at Crowne Plaza Chicago – Northbrook, an IHG Hotel offers an upscale escape right in the heart of one of the city’s most charming historic neighbourhoods. After days spent exploring the Windy City’s best – including the Chicago Botanic Garden and Kohl Children’s Museum – celebrate the spirit of the the city with a slice deep dish pizza at Chicago 2875 Restaurant and Bar.

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Location

Crowne Plaza Chicago – Northbrook, an IHG Hotel
2875 North Milwaukee Avenue, Northbrook, Illinois 60062, United States

Ideally positioned among Northbrook’s countless eateries and shopping centres, Crowne Plaza Chicago – Northbrook, an IHG Hotel offers an calming escape in the heart of one of Chicago’s most cherished historic neighbourhoods. The hotel is located approximately a 15-minute drive from Chicago’s O’Hare International Airport (ORD). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with your flight requirements (subject to availability). Contact sales@luxuryescapes.com.

Facilities

  • Chicago 2875 Restaurant and Bar
  • Outdoor pool
  • Fitness centre
  • Business centre
  • Airport shuttle bus
  • Baggage storage
  • Parking
  • Wi-Fi
  • Check-in: 3pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Dining inclusions do not include drinks (unless otherwise stated). Menus are subject to change without notice.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

*Images are for illustrative purposes and may not be reflective of the package purchased. See individual offers and packages for details.

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  • Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
  • Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
  • Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
  • LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

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Reviews

8.0
Very Good
Reviews from Google
Ricardo F.
Reviewed 05 Apr 2025
6.0
I’m a Diamond member of the IHG properties and used to stay at this property frequently (convenient location) until everything started going downhill. Internet was unreliable, room phone never worked. Housekeeping will know your door even if you have the DND sign. Because of what I do for a living sometimes I needed to check in either really late or really early and never they tried to accommodate my requests unless I paid the fees/extra night. The only staff member that really cared and helped me was Eddy. He always makes sure that my stay is somehow enjoyable. Seems that this property is out of business now and it doesn’t surprise me at all.
Recommends this hotel
6.0
Michael
Reviewed 03 Jun 2025
2.0
This review is about my experience in the past since the new owners took possession. The quality of everything has gone from five star down to one star nearly half the staff that’s been there over 20 years originally were fired and the new owners and executives have terrible customer service they do not know how to speak to guests or make them feel wanted when they stay at the hotel. I know this because I was a former employee. Maybe sometime soon that’s beautiful hotel will receive new ownership that understand customer service comes first and also the employees that do a great job every single day.
Does not recommend this hotel
2.0
ben s.
Reviewed 08 May 2025
2.0
Had a reservation planned here for almost 3 months. When I show up on May 7, 2025 there's no cars anywhere, no open doors, nobody around. Called the listed number, nothing. I contacted IGH and they informed me the hotel was open and in good standing. I had made the reservation through a third party site who was thankfully able to transfer me to a different property. DO NOT COME HERE!
Does not recommend this hotel
2.0
Mimi ..
Reviewed 28 Feb 2025
2.0
This hotel has bed bugs. I was itching last night and had a feeling there were bugs here due to how I was feeling and a previous review, but I did not find any until this morning. I wanted to give them a chance, but clearly, this problem has not been addressed. This was found in my bed. When I lay my head somewhere to rest, I expect a certain standard of cleanliness and health to be met. I documented this information. When I spoke to the front desk and requested a full refund, they refused. It's one thing to make a mistake, but it's completely unacceptable not to correct it, and that is why this comment is being made because this mistake was not corrected. This now will have to be brought up to health departments, and we are considering a lawsuit due to this inconvenience, which could have gone differently if it had been treated with urgency and like an important matter. I asked to speak to management. Management did not come, simply disappointed in the way everything was handled.
Does not recommend this hotel
2.0
Reviews: 1-4 of 4
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