Mexico Five-Star Award-Winning Oceanfront Escape in Playa del Carmen, Playa del Carmen, Mexico

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Retreat to the five-star haven of Banyan Tree Mayakoba – a hidden sanctuary just moments from the excitement of Mexico’s Playa del Carmen. Tucked comfortably between white sands and the famed El Camaleon PGA Championship Golf Course, this idyllic hideaway invites you into a world of lush mangrove forests and pristine coastlines imbued with the charm of the Riviera Maya. The location is flawless, and the resort is perfectly positioned for guests to unearth Playa del Carmen’s wealth of must-see sights, including Mayan ruins and impressive snorkelling spots.

Tripadvisor Travellers’ Choice, Best of the Best 2021 Top 25 Hotels – Mexico

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4.7/5

(3K reviews)

Trustpilot

4.8/5

(10K reviews)

Location

Banyan Tree Mayakoba

Carretera Federal Chetumal-Puerto Juárez KM 298 Riviera Maya, 77710 Playa del Carmen, Q.R., Mexico

Perfectly situated within easy reach of Mexico’s most popular resort town, Banyan Tree Mayakoba offers travellers access to the best of Playa del Carmen without sacrificing the seclusion that makes it so desirable. Only a 15-minute drive from the town centre, it’s a wonderful base for those looking for authentic taquerias, dazzling beaches or awe-inspiring snorkelling and diving spots. Visit the underground caves and rivers of Río Secreto, shop for handmade souvenirs and explore Mexico’s abundance of natural treasures at Xcaret Park.

The hotel is located approximately a 60-minute drive from Cancun International Airport (CUN). Airport transfers are not included in your package, please plan accordingly.

Need flights? Our dedicated flights concierge can assist with all your flight requirements. Contact sales@luxuryescapes.com.

Facilities

Banyan Tree Spa and Gallery
Fitness centre
Tennis courts
Bike rental
In-room dining
Yoga
Kids Club
Business centre
El Camaleon PGA Championship Golf Course
Wi-Fi
Check-in: 3pm / Checkout: 12pm

Surcharges may apply to select facilities and services

Fine Print

See full booking terms and conditions.

Package Inclusions: Inclusions are correct at the time of purchase. Refer to your booking confirmation for details. Please note package inclusions for extra guests vary depending on the rate selected, please choose your package carefully.

Please Note: The following applies to select packages only

Resort Credit: The included credit (for 3+ night stays only) must be used during your stay. Any unused credit will be forfeited and is not transferable or redeemable for cash.

Important: The hotel, transportation and/or destination you are travelling to may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your departure.

The property, facilities and dining are subject to government regulations and restrictions. Please check the property website for the most up-to-date information as some of the services may be impacted.

Scoopon reserves the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply.

LuxPlus+ Terms & Conditions:

LuxPlus+ pricing and bonus inclusions apply to LuxPlus+ members only. Please ensure you are signed into the account associated with your LuxPlus+ membership while booking.
Bonus inclusions will be automatically applied during checkout when you make a booking with a participating hotel using the account associated with your LuxPlus+ membership.
Please note: Bonus inclusions vary depending on the participating hotel. Please refer to your package inclusions upon checkout/purchase to confirm the bonus inclusions associated with your booking.
Bonus inclusions are only available when the LuxPlus+ member is the primary traveller on the booking.
LuxPlus+ bonus inclusions are not available for bookings made back-to-back (separate bookings for consecutive nights’ stay) at the same hotel. In the instance of back-to-back bookings at the same hotel being made, you will only receive the included benefits once.

LuxPlus+ benefits will not be awarded in relation to any purchases, transactions or non-transactional actions that are reversed, cancelled and/or refunded.

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Reviews

9.6

Outstanding

Reviews from Google

Riel G.

Reviewed 12 Oct 2025

I had an amazing stay that was fully tailored to guest satisfaction and 100% enjoyment. The grounds are immaculate and you can see the attention to detail and care that’s put into every aspect of the company. I thoroughly enjoyed my stay and I look forward to returning. The private villa was exceptional I was in the serenity with living room villa and thoroughly enjoyed the space. The villa is perfect for a luxurious experience. Although you can see the age in some aspects it’s nothing that takes away from the experience. The current renovations to other villas was not a deterrent and I am excited to see the finished product. Stand out service from Ignacio from lagoon tour and golf carts Ricardo at sands very attentive and pleasant Marco at chello, although we had an issue with my food I was blown away by his dedication, compassion and commitment to deliver an optimal experience. He is a fantastic server and I would love to dine with him again. Rene and seide at the front desk. The warm greeting from check in, making sure I understood all the values that came with staying at Banyan Tree. The throughout the day check ins by Siedee were exceptional. She wanted me to have a great time just as much as I did. Many Thanks to Mauna at the spa! What an epic experience! Don’t skip the SPA!!! Daniel at The beach club is incredibly friendly and attentive. Laura and Vivian at sands are professional and kind. I watched them show grace to a guest that was nothing short of rude. Their character in handling the situation was impressive and they did not miss a beat with helping the guest even though the guest was being entitled and rude to them. That’s grace in action with these two. Jesus “chocho” golf cart driver and took us to saffron via boat at his suggestion and made our night even that more better! Such a kind gentleman! Guadalupe and Raphael at safron were the best service I have ever encountered. Attention to detail. There was nothing missing or not at the highest service at all times during this dining experience. Frida was our host at Safron and her warm welcome kicked off the evening. Marisol super sweet. Oscar is a big guy and gentle giant, very helpful with our dining experience at breakfast. Roger golf cart driver that was great at conversation took us on a mini “safari” trip back to our villa. It was amazing! Gena was attentive and wasn’t even or host but she constantly checked in and helped out when needed. I miss her smile and warmth already. Manuel at front desk helped at check out and ended our experience on a high note just as it began. Moisis at golf cart such a friendly and kind gentleman. Dedicated to the brand and amazing service. Lastly Karen R made sure to check in with us on our way out to make sure that things were splendid and had turned around from the mishap at dinner. I’m very thankful for such a wonderful, thoughtful and unique experience! Banyan never disappoints!

Recommends this hotel

Andrea H.

Reviewed 26 Sep 2025

We stayed in a 2 bed villa at Banyan Tree - it’s by far one of my favourite resorts for families in the area. Everyone was so kind especially to our 4 year old. Lots of activities and the bikes on property make it super easy to get around. All the restaurants not only accommodated but went above and beyond in providing options for my sons allergies (dairy gluten and soy) - he wasn’t stuck eating boring things ever! Will definitely stay at Banyan Tree again - thank you!

Recommends this hotel

Bianca

Reviewed 22 Sep 2025

Very happy with our stay. The accommodation was gorgeous and comfortable. The veranda oceanfront pool suite offered the level of privacy we wished for, with a private pool, private hot tub, an outdoor shower, a spacious indoor shower with steamer, a lot of space to lounge, the finishes are luxurious yet cozy, everything we would require for our stay was available. A one minute walk to the beach club, a quick bike ride or cart ride to the lobby. The service was exceptional, with each and every staff offering a perfect level of professionalism, attention to details and friendliness. We had our little dog with us and his comfort being our priority(without interfering with any other guests of course) we wanted him to feel welcomed and again the staff went above and beyond to make sure he was comfortable. Dog bed and dishes in the room, providing water bowl in shared spaces, being patient with him, etc. For the food, we were offered lovely vegan options, with a variety of food available at breakfast, and the restaurants(we tried Thai and Mexican). The chef(Rodrigo if I remember correctly) visited us at our table to go through dietary restrictions and ask what we would like. This is an expensive resort experience and my expectation is that they can deliver, and they did. We also appreciated the extra security, feeling safe physically and for our valuable items is obviously of utmost importance. Final thought, we were pleasantly surprised with the presence of animals around the resort, the coatis being a highlight of my trip!

Recommends this hotel

Jake B.

Reviewed 15 Sep 2025

The property is absolutely gorgeous but the star of the show is the service. Every single interaction with the staff was outstanding!!! Above and beyond all the way. Our pool villa was beautiful amd very well appointed. Both the beach club and the pool at the hotel were great. While not cheap, you are definitely getting what you pay for here. Wonderful stay!

Recommends this hotel

Reviews: 1-4 of 4

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