Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Special instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in the middle of a river and can only be accessed by boat. Daily transfer service is provided from the mainland (Arrival Pavilion) to the property beginning at 6 AM (boat runs every hour), and from the property to the mainland beginning at 6:30 AM (boat runs every hour). Guests planning to arrive outside of boat scheduled times can request a roundtrip boat transfer for VND 95,000 per adult or VND 195,000 per adult per day (day pass); there are no transfer fees for children ages 11 and under. Guests can contact the property to arrange the transfers.

Optional

• Fee for full breakfast: approximately VND 540000 for adults and VND 270000 for children
• Airport shuttle fee: VND 1100000 per vehicle (one-way, maximum occupancy 7)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: VND 1701000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets not allowed

Service animals not allowed

No cribs (infant beds) available

No elevators

Events/parties not allowed

Essential workers only - NO

Property follows a brand or regulatory agency’s sanitization guidelines Commitment to Clean (Marriott)

Professional property host/manager

Know Before You Go

• Pool access available from 6 AM to 9 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian’s room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.