Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.

• From 1 day before your chosen date, onwards - Non-refundable
• Up to 7 days after purchase (and at least 1 day before your chosen date) - 100%

Cancellations

All changes and cancellations are subject to our standard Refund Policy

Changes to booking

24 hours’ notice is required to change a booking you have made

• Dress for the weather, wear comfy shoes and feel free to wear your team’s colours!
• Don’t forget your sunglasses and to apply sunscreen to your face and hands
• Bring your own water, selfie stick and a fun attitude

Every day

Availability:

• Available every day by booking: 10am, 11am, and 12pm booking times
• Not valid: Event days, public holidays
• Booking valid to 31 October 2026
• Please meet 10 minutes prior to your tour time at THE OZONE. Located near Gate D, below the City View Cafe
• Tours will depart on time and will not wait for late arrivals - please plan accordingly

Important:

• The Optus Stadium Tour is an accessible tour for all abilities. Wheelchairs and prams are welcome
• If you’re a wheelchair user or have accessibility requirements please ensure you contact The Ozone directly to make your booking. It’s important to ensure that they can accommodate you on the tour and ensure your safety
• Before completing the tour, please read THE OZONE Terms & Conditions
• Please visit THE OZONE FAQ’s for more information
• Please stay with your tour leader at all times
• Concession ticket is valid for holders of a valid Australian Pension Card, Health Care Card, Seniors Health Card and Student Card

What to Wear:

• Dress for the weather, wear comfy shoes and feel free to wear your team’s colours!
• Don’t forget your sunglasses and to apply sunscreen to your face and hands
• Bring your own water, selfie stick and a fun attitude

Please Note:

• Bookings for this offer are limited and subject to availability. Not valid with any other offer
• Entire value must be used in one visit; any unused portions will be forfeited, and cannot be used at a later date

Important:

• The venue you are attending may have health, insurance and vaccination requirements in place. Please ensure you stay up to date with any requirements prior to your visit
• We reserve the right to modify prices for marketing and commercial reasons. Please note that full terms and conditions apply. Full terms and conditions are located on the terms and conditions page of our website

Get ready for an exciting roster of breathtaking experiences at Optus Stadium with THE OZONE. Go behind the scenes like never before, take in the history of Optus Stadium, or reach new heights with their rooftop tour or VERTIGO – whether you’re young or old, there’s something for everyone with the friendly team at THE OZONE.